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Inviting people to share my movies problem

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    Inviting people to share my movies problem

    I've been trying for several days now to invite my family members to share my movies. Everytime I put in an email and click invite nothing happens and they do not receive the emails. If I try it a second time it says they were already invited. I even tried sending myself an invite and got nothing. I've checked all my spam and junk email too and still no invite. I've also emailed support twice and have gotten no response. I'm running out of ideas. Thanks.

    #2
    Re: Inviting people to share my movies problem

    We tried this too and it didn't work for us either.

    Comment


      #3
      Re: Inviting people to share my movies problem

      It's an ongoing problem that they have not yet fixed.

      This was their "solution" when I brought it up. Still doesn't work.
      https://forum.vudu.com/showthread.ph...never-received

      Comment


        #4
        Re: Inviting people to share my movies problem

        OMG

        They finally got it fixed for me today. I got the following message from the Rep I've been dealing with:

        Hello,

        I still don't have anything concrete to report. I did make one change on your account that engineering suggested I do, I don't know if this will help or not, but I did it.

        Would you be able to tell me if you still see email addresses in the slots when you go to VUDU.com ->My Account ->UltraViolet ?

        If there are blank spaces where the email addresses were, try to send an invite again.

        Please let me know what happens

        Best Regards,
        Rosemarie G.
        VUDU Customer Care
        I asked her what it was that she had to change for it to work but have not heard back about it yet. I did also tell her that I was going to share my case number (Question Reference # 160324-000455) with the others that were experiencing this issue, so that they could reference it when trying to get their issues resolved.

        Hope it helps.

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