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I notice that some of my movies are missing

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    #1

    I notice that some of my movies are missing

    I’ve been a Vudu customer since they started. I use to buy movies on iTunes at the time but made a convert over to Vudu. I don’t redeem movies. 97 percent of my movies I bought. I have 814 movies and 35 tv shows.

    I started noticing that Vudu removed some of my movies I had without explanation. iTunes pulled the same thing on me.

    The movies I notice that we’re missing was
    1. mean girls
    2. the crazies
    3. showgirls

    those were the main ones I noticed that was gone. I noticed the number of movies decreased. Before you assume that I bought Instacopies from people please know that I don’t do that. I use to buy movies from Walmart and my Vudu account is connected and most movies came with instawatch and my account was connected so all those instawatch copies were mines.

    what’s crazy is I remember buying showgirls it was on sale for 5 dollars and now the movie disappeared from Vudu and iTunes. It’s not even in the iTunes Store either. I remember buying mean girls. It was on sale for $6.99 in Vudu years ago.

    On iTunes I bought a movie years ago. I have email copyr as proof and I notice that iTunes took the liberty of removing the movies from my library along with the purchase history but they failed to realize that I had a email copy of my purchase as proof. Every time you buy something on iTunes they send you a email confirmation and they thought my email was fake and assumed I was asking for free movies.

    it’s crazy how you buy movies and they just disappear without warning or explanation. this is the reason why I stopped investing in digital movies. I always buy blu-ray copies. I have a huge blu-ray collection. I’ve been buying blu-rays since they first came out and they were competing with HD DVD . That’s when blu-rays were 39.99-50 dollars each.

    what’s the point of buying digital movies when we don’t really own them? If I buy a movie on iTunes or Vudu it should remain there. i shouldn’t have to keep track of my movies. there should be a law that protects consumers. if they gonna remove the movie then offer a damn refund. that’s like buying a blu-ray and the studio executives coming to my house asking for the movie back.
    Tags: hdx, uhd, ultraviolet, vudu
    #2
    I reviewed your account and there are no signs of those 3 title as ever being on your Vudu account. If they were ever in your account and deleted, we can still see the record of them being there before. Perhaps you had acquired those titles on a different account or service.

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      #3
      I also recently noticed a movie missing in my account and purchase history that I know I purchased during a previous sale. This is frustrating and agree with the original post. what’s the point of buying digital movies when we don’t really own them? If I buy a movie on Vudu it should remain there.

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        #4
        Please disregard my above post. I was mistaken. After thorough researching, the movie in question was purchased through a different company and not Vudu.

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          #5
          I am interested in this post because I noticed one tv show that is missing and my movie count seems lower, I can’t get my photo to upload of my purchase of lonesome dove. But definitely something is wrong. I’ll have to start running reports now that there is clearly an issue.

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