Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
See more
See less

Unable to sign in through any web browser

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unable to sign in through any web browser

    When attempting to sign in through web browsers I'm left on a spinner as it attempts to just reach the login page.

    I've attempted to sign in using Edge, Firefox, and Chrome. All of them leave me in this state. other part of the page are accessible but without signing in don't do me much good. The app continues to work appropriately on Xbox and I have no intention of getting the windows app.

    In an attempt to see if this was related to old permissions stored in a cookie, I've deleted those and the problem persists.

    #2
    In SD it works fine for me in all browsers. For HD I have to use Edge; and even at that I had to upgrade to latest version or it didn't work in HD.

    Comment


      #3
      This isn't even about playback. I can't get past the login screen as it just sits on the spinner for engaging with the login service. That's without me doing anything other than hitting the sign-in button to be directed to that screen.

      Comment


        #4
        Have you tried other devices? Phone, tablet, streaming devices (ie Roku)?

        Have tried another network? Cell, different WiFi.

        Comment


          #5
          Works fine on my Xbox and on my Phone for devices.

          It's something to do with the web interface going in through the browser.

          Comment

          Working...