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HDX movies only playing SD

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    HDX movies only playing SD

    I downloaded the latest update on my phone,now my HDX movies only play in SD...anyone else having this issue?

    #2
    This can be due to the manufacturers Widevine certification on this device. Can you provide me with the make and model of your phone. I'll also need the complete software version installed on your phone and the version of the Vudu app installed as well.

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      #3
      Boost mobile moto g7 play and the VUDU version is 7.4.5.r002

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        #4
        I am also having this issue. I have a lenovo smart tab m10 the plus. I am running Android 10 OS. Software version: TB-X606F_RF01_210304. Vudu version: 7.5.r004.161678406.

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          #5
          Google has downgraded all current Lenovo and Motorola Android devices down to L3 Widevine. Specifics for that reason we do not know. You would have to reach out to Google and ask them why they decided to do this.

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            #6
            Originally posted by FelipeF View Post
            Google has downgraded all current Lenovo and Motorola Android devices down to L3 Widevine. Specifics for that reason we do not know. You would have to reach out to Google and ask them why they decided to do this.
            I bought a Lenovo P11 Pro Gen 2 this week, and it shows it's L1. But still vudu only shows SD. I think vudu doesn't check the device widevine level in real time. It may have a server list and think that all Lenovo devices are L3.

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