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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Unable to Add Gift Cards

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    #16
    I don’t know why you have to add the gift card as a payment method and are also limited to three. This is not how most companies do it.

    Either you can enter a virtually unlimited amount of gift cards that just get applied to and stored in a bucket for you (preferred) or you enter the numbers each time you place an order (inconvenient).

    I’ll also mention that the check balance doesn’t make sense. Why doesn’t it just display the amount instead of displaying a button and then see the balance. It’s a waste of extra coding and time on everyone’s part. Not to mention I’ve hard it display a zero balance so many times. When I know there is a balance since I keep track on my purchases and even if the order history totals to match my total it doesn’t match my balance or Vudu order history balance. Either I have to go back and forth with customer service or walk away from the discrepancy.

    Seriously considering not buying anymore gift cards and I’ve bought thousands of dollars worth.

    Comment


      #17
      This seems to be working for me now. Glad the VUDU team was able to fix it before the sales reset! Thanks gang.

      Comment


        #18
        I know its been a few days now since this discussion has been added to but I just tried to put in a $50 gift card and I am getting the same Error message discussed here. What is going on? Why is this constantly happening?

        Comment


          #19
          Problem cropped up again. Added 3. used 2, tried to add another and couldn't. Is there now a 3 per 24 hour rule?

          Comment


            #20
            Either something like or you have to have them reset it.

            Let us know if it works after 24 hours passed.

            Thanks for the heads up btw.

            Interestingly the Fandango (movie tickets) gift cards that were coming up as not valid the same time I could use my Vudu by Fandango are all being recognized as valid again and I was able to make two separate orders with two different card. Even if they say it’s unrelated it’s a very odd coincidence that both my Vudu and Fandango GC both weren’t working the same day and now they both started working again the same day. Glad I didn’t throw them out and instead kept them to try a few more times before giving up.

            Comment


              #21
              Added 2 more at the 24 hour mark, I think there is a limit of 3 per 24hrs.

              Comment


                #22
                I've been trying on two different computers since May 2023 to load my FandangoNow gift cards. I'm still getting the same message from Vudu: "Unable to add gift card. Something went wrong. Please try again".

                Would Vudu at least tell us when this will be fixed, so I don't have to come here almost every day to see if the gift cards will load?

                Comment


                  #23
                  I’ve been having the issue with one gift card. I only have two in my account. I haven’t loaded one in months and have been trying daily for over a week. Support promised to escalate and help five days ago but not response to my follow up. Anybody find a solution?

                  Comment


                    #24
                    I'm having the SAME EXACT ISSUE!!! I bought 8 gift cards ($25 each, because Target didn't have anything higher), I used up 3, went to add more, only to be met with an error. I hope Vudu customer support can resolve this issue in time before all the discounts wear off next week.

                    Comment


                      #25
                      Originally posted by MisterFyre View Post
                      I'm having the SAME EXACT ISSUE!!! I bought 8 gift cards ($25 each, because Target didn't have anything higher), I used up 3, went to add more, only to be met with an error. I hope Vudu customer support can resolve this issue in time before all the discounts wear off next week.
                      There's a 3 card limit that you can add to your account at one time.

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