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Redeeming credits

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    Redeeming credits

    I have 2 $6.00 credits that I’ve been trying to use, but I can’t for some reason. I’ve checked my account & they are listed under payments & discounts. So I pick out a movie to rent & instead of using the credits it tries to charge my card. I don’t understand why it won’t just let me use 1 of the credits & then charge my card for the remaining balance. I keep thinking maybe I’m doing something wrong, but if I am, I can’t figure out what it is. The credits expire on Dec. 14th & I would like to be able to use them before they do. Any ideas on how to redeem credits?

    #2
    Maybe they only apply to purchases. Did you try that? What were the terms?

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      #3
      Same issue here

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