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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

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    NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

    I just purchased the newest version of Roku's 4K streaming device. The ROKU ULTRA. The UHD FOLDER in VUDU'S "COLLECTIONS" OPTION is not available. It is still showing on my older ROKU 4 in another room. What's up with that?

    I have to go into another room, turn on another TV and access the UHD FOLDER from there to view what is new or to purchase a new UHD movie.

    I would really appreciate a fix for this issue. Thanks. Sandra

    #2
    Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

    That is really disappointing but I'm guessing it's because Vudu still hasn't implemented HDR-10 for their UHD titles. They're still only doing Dolby Vision for all the UHD titles.

    19 UHD
    755 HDX
    2 SD

    Comment


      #3
      Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

      Originally posted by lujan View Post
      That is really disappointing but I'm guessing it's because Vudu still hasn't implemented HDR-10 for their UHD titles. They're still only doing Dolby Vision for all the UHD titles.

      18 UHD
      755 HDX
      2 SD
      Hi lujan my friend! Been a long time and I thank you for your reply. I wondered if it had something to do with HDR. I don't think the Roku Ultra even has HDR yet. I think it's coming in a future software update. I can still view my already owned UHD titles. And see the titles they have outside the UHD folder. I'm just going to have to access the folder through my other devices until this issue is resolved. Thanks for the response lujan. I so appreciate. With respect. Sandra

      Comment


        #4
        Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

        Originally posted by Sandra View Post
        Hi lujan my friend! Been a long time and I thank you for your reply. I wondered if it had something to do with HDR. I don't think the Roku Ultra even has HDR yet. I think it's coming in a future software update. I can still view my already owned UHD titles. And see the titles they have outside the UHD folder. I'm just going to have to access the folder through my other devices until this issue is resolved. Thanks for the response lujan. I so appreciate. With respect. Sandra
        I have it on order but it hasn't shipped yet. I hear from other forums that the Ultra does offer HDR on Netflix, Amazon and FandangoNow. Just not on Vudu.

        19 UHD
        755 HDX
        2 SD

        Comment


          #5
          Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

          Originally posted by lujan View Post
          I have it on order but it hasn't shipped yet. I hear from other forums that the Ultra does offer HDR on Netflix, Amazon and FandangoNow. Just not on Vudu.

          18 UHD
          755 HDX
          2 SD
          Thanks lu I appreciate the info. I bought my Ultra at Wal-Mart the other day. I was there a few days before and they didn't have it. They were offering the Roku 4 for half the price I paid for it, so I knew they were getting ready to carry the new Roku boxes. I hope you get yours soon. It's awesome!

          Comment


            #6
            Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

            Originally posted by Sandra View Post
            Thanks lu I appreciate the info. I bought my Ultra at Wal-Mart the other day. I was there a few days before and they didn't have it. They were offering the Roku 4 for half the price I paid for it, so I knew they were getting ready to carry the new Roku boxes. I hope you get yours soon. It's awesome!
            Hello Sandra,

            I will have ping the team internally so that the UHD collection can get added to the new ROKU UHD devices.

            Will let you know when this is completed.

            Thanks,
            Tam

            Comment


              #7
              Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

              Originally posted by TamM View Post
              Hello Sandra,

              I will have ping the team internally so that the UHD collection can get added to the new ROKU UHD devices.

              Will let you know when this is completed.

              Thanks,
              Tam
              Hello Sandra

              The UHD collection has been added and should now appear on the new ROKU UHD devices.

              Thanks,
              Tam

              Comment


                #8
                Re: NEW ROKU ULTRA 4K THE VUDU UHD FOLDER IS NOT AVAILABLE!

                Originally posted by TamM View Post
                Hello Sandra

                The UHD collection has been added and should now appear on the new ROKU UHD devices.

                Thanks,
                Tam
                Hi Tam! I just checked and UHD has been added! I really appreciate the quick response. AWESOME!
                Thank you so much!

                Comment

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