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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Anyone else having trouble loading vudu through a browser?

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    Anyone else having trouble loading vudu through a browser?

    edit: to condense everything down...... the website on a browser doesn't work with my account signed in(PC or phone).. If i sign out or sign into another account it will work...also my account does work on a roku or the vudu app on ios....

    I've tried using firefox, chrome, and edge so far.... the website will load fine. I can go through my library like normal.... but any time I click on a movie to go into its specific page... it's just showing a loading screen....I even tried downloading vudu's app on the microsoft store and that's doing the same thing... I've cleared my cookies/cache and restarted my pc... I've even turned off my adblocker and firewall to check it and nothing is helping... but I'm not seeing anyone else post anything so maybe it's just an issue I'm experiencing...It's been happening for me since yesterday as far as I'm aware.. I can watch on my roku just fine but not from my web browser ..

    #2
    just discovered for some reason if I sign out it'll load the page just fine..... but as soon as I log into my account it's stuck on a loading screen..... you know what's going on? @FelipeF

    Comment


      #3
      Yes. Incredibly slow and sluggish.

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        #4
        also checked the browser on my phone(safari)... same thing... if I'm signed into my account the page wont load but will if I sign out...... and the vudu app itself works fine.

        Comment


          #5
          Just remembered I set up some accounts for my family when family sharing was a thing.... I signed into one of those accounts and the website works....but it will not for my Account.... so this is definitely something on your guys(Vudu) end...

          Comment


            #6
            bump... have yet to get a response from email....

            Comment


              #7
              it's been about a month.... I've contacted vudu twice through chat and each time they said that it's getting escalated ..... I have yet to hear a thing back from vudu... I've sent like 4 emails.... doesn't seem all that "escalated"

              Comment


                #8
                well last weekend I was told through chat they would get their supervisor to look into my issue... still haven't heard anything back... but I have discovered something new... if I manually change the url around I can watch a movie... I just cant access it's page to look at its description/cast/etc....discovered this as a redeemed "silent night"... so the page for it - (https://www.vudu.com/content/browse/...-Night/2632720) will not load for me but this url (https://www.vudu.com/content/movies/...CHASED_CONTENT) will.... and I can use that url and just change out the /26732720/ with any of my other movies to watch them... hopefully someone at vudu will actually look into this because I shouldn't have to go through all that to watch movies I've purchased through vudu and if it's happening to me I'm guessing it's happening to others...

                Comment


                  #9
                  Originally posted by carlrandall72
                  Try a different browser altogether or upgrade the one your using.
                  .... doesn't matter what browser I use... tried firefox,chrome,edge, and safari ... it's nothing to do with the browser anyway.. it's my account... I can use a different account and the website works perfect - just not with mine....

                  Comment


                    #10
                    this is still an issue for me... going on 3 months now...

                    Comment


                      #11
                      my entire movie and TV show catalog is showing up empty!

                      Comment


                        #12
                        Originally posted by thefreelanceguy View Post
                        my entire movie and TV show catalog is showing up empty!
                        well you definitely have it worse then me.... I can at least watch it on roku....looks like a lot of people are having issues at the moment

                        Comment


                          #13
                          well 5 months later and for whatever reason it's fixed now.... didn't hear anything back from them about it...

                          Comment


                            #14
                            Once support tells you they've escalated this issue, we no longer hear from them about the issue. That's usually how it works ever since they were taken over by Fandango.

                            977 UHD
                            864 HDX
                            4 SD

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