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Lost Static Network Control

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    Lost Static Network Control

    I just checked the brazil non beta update and I lost my ability to control the network. The page to change to static ip is gone. Maybe Im missing it. Does anyone have any ideas on where it is. it was in beta Brazil. I use it to control from pronto remote and need static control to do it.
    Thanks
    Tom...

    #2
    Re: Lost Static Network Control

    There will be a software update early next week to fix that. However, in the mean time, if you unplug the Ethernet cable from the back of the device it will ask if you want to enter the network setup. At which time you should hit the "play" button to do so. This will allow you to set your IP address as static.
    Last edited by DanielH; 05-02-2011, 02:04 PM.

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      #3
      Re: Lost Static Network Control

      I have multiple customers with the XL we have running on pronto 9800 they all lost there ability to ip control the unit. i confirmed the static was correct and i still cant get them back up. Is there a fix on the way?
      thanks in advance
      tom...

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        #4
        Re: Lost Static Network Control

        Yes, there is a fix on the way. This is a high priority for us, i apologize for the inconvenience.
        Last edited by DanielH; 05-02-2011, 02:05 PM.

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          #5
          Re: Lost Static Network Control

          Same for me TSU9400.

          Thanks for working on this.

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            #6
            Re: Lost Static Network Control

            Any new news on this?

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              #7
              Re: Lost Static Network Control

              The static Ip control has been added back to STB's. If you do not have this feature you may need to reboot your device. It should be listed under the "info and settings" section in the VUDU Apps page.
              Last edited by DanielH; 05-02-2011, 02:05 PM.

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