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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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another buffering problem that Vudu says is all AT&T's fault

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    #1

    another buffering problem that Vudu says is all AT&T's fault

    Like many others, Vudu buffers almost constantly for me and has for the past few months. I called Vudu and was almost immediately told that AT&T is intentionally throttling Vudu. Since that seems highly unlikely and since it also seems that better support responses are received here in the forum, I am trying one last time before I delete Vudu. I have AT&T's U-Verse and it consistently measures about 18Mb down with some tests going just about 14.5MB down depending on the connection point in the U.S.. Yet, neither of the two PCs with Boxee, which I installed to use to test, nor the Samsung HT-C6500 will play Vudu without buffering. Originally last summer, the Samsung was on a powerline adapter and Vudu would play without issue. Then a few months ago and ever since, Vudu buffers even in SD. The Samsung conistently measured about 7MB on the powerline adapter which is roughly half the network speed that the PC on the same switch does. To eliminate as much of my home network infrastructure as possible, I have an ethernet cable going directly from the AT&T U-Verse residential gateway to the Samsung and it now measures just above 10Mb consistently. Tonight, I watched a number of trailers in SD without issue and so I rented a movie in SD to test. For about thirty minutes, the movie played without issue but then started buffering constantly. After about ten minutes of the near constant buffering, I turned the movie off and went to find something else to watch. I really liked Vudu initially and would like to keep it if I can get it to function properly. Does anyone have any suggestions? Thanks.
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    #2
    Re: another buffering problem that Vudu says is all AT&T's fault

    Originally posted by ubupi View Post
    Like many others, Vudu buffers almost constantly for me and has for the past few months. I called Vudu and was almost immediately told that AT&T is intentionally throttling Vudu. Since that seems highly unlikely and since it also seems that better support responses are received here in the forum, I am trying one last time before I delete Vudu. I have AT&T's U-Verse and it consistently measures about 18Mb down with some tests going just about 14.5MB down depending on the connection point in the U.S.. Yet, neither of the two PCs with Boxee, which I installed to use to test, nor the Samsung HT-C6500 will play Vudu without buffering. Originally last summer, the Samsung was on a powerline adapter and Vudu would play without issue. Then a few months ago and ever since, Vudu buffers even in SD. The Samsung conistently measured about 7MB on the powerline adapter which is roughly half the network speed that the PC on the same switch does. To eliminate as much of my home network infrastructure as possible, I have an ethernet cable going directly from the AT&T U-Verse residential gateway to the Samsung and it now measures just above 10Mb consistently. Tonight, I watched a number of trailers in SD without issue and so I rented a movie in SD to test. For about thirty minutes, the movie played without issue but then started buffering constantly. After about ten minutes of the near constant buffering, I turned the movie off and went to find something else to watch. I really liked Vudu initially and would like to keep it if I can get it to function properly. Does anyone have any suggestions? Thanks.
    What i would like to do is grab a trace route from you. Send me a private message with the email address you used to create your account and i'll give the address you need to run the trace too.

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