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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
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Movie stuttering

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    #16
    Re: Movie stuttering

    There's been an old bug that was supposed to have been fixed that would cause movies to stutter. If the box was rebooted, this would typically fix the problem.

    Try rebooting your box when you see this. Please do so because this particular bug was very difficult to track down. It was and is thought to have been fixed a few releases ago, but it may have crept back in or who knows. If you look in the forums there should be old posts about this.

    So here's what is really needed for the best info

    - Everything Ed said: Box ID, movie name, time, etc.
    - Software version and database version - everyone should be on 2.1.1 (but stranger things have happened) and I forget what the current database version is (changes all the time).

    In this case, the more info, the better.

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