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Cannot connect to VUDU from TiVo

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    Cannot connect to VUDU from TiVo

    I keep getting a 1:200 error on the TiVo boxes in my home as for about a month now. I live in Aurora, IL. Error code for the TiVo mini in the Master Bedroom is:

    Detail code 1:200

    More info: Hardware id: TIVO741 8A93000 190BB61 AE8391B 600
    Device id: 3A8D027
    Software version: 3.1.0-139174-20.5.2-01-6-A93-138-52

    #2
    Re: Cannot connect to VUDU from TiVo

    I was recently told by our engineers that this issue was resolved. Can you please powercycle your Tivo and try again. Let me know if that works for you.

    Comment


      #3
      Re: Cannot connect to VUDU from TiVo

      Just power-cycled it and I received the same error

      Comment


        #4
        Re: Cannot connect to VUDU from TiVo

        You issue is actually something entirely different. It's not related to the provisioning issue Tivo's were having these past few weeks. I had already answered you a couple of times via email about your case.

        Comment


          #5
          Re: Cannot connect to VUDU from TiVo

          Originally posted by FelipeF View Post
          You issue is actually something entirely different. It's not related to the provisioning issue Tivo's were having these past few weeks. I had already answered you a couple of times via email about your case.
          What is the info? I cannot connect to Vudu from my brand new Tivo mini
          Getting error code 28 timeout

          I've been registering to hulu, plev, youtube, amazon, and netflix no problem. What is going on?

          Comment


            #6
            Re: Cannot connect to VUDU from TiVo

            Error code 28 is usually synonymous with a network blockage of some sort. Try opening the following ports on your router and see if that helps. The ports 843, 13207, 13217, 13227, 13237, 13247, 13257 are the specific ports required to be open. Some firewalls request a port range - in which case 13,200 to 13299 (TCP protocol).

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              #7
              Re: Cannot connect to VUDU from TiVo

              Originally posted by pkared View Post
              What is the info? I cannot connect to Vudu from my brand new Tivo mini
              Getting error code 28 timeout

              I've been registering to hulu, plev, youtube, amazon, and netflix no problem. What is going on?
              The problem I had specifically is that my IP was incorrectly flagged as using some sort of a VPN or proxy. VUDU say they could not remove the block per MPAA restrictions.

              I contacted the MPAA and a few days later I was able to watch my movies through VUDU.

              Comment


                #8
                Re: Cannot connect to VUDU from TiVo

                we are vacationing in Canada and just tried connecting to Vudu with Tivo Roamio and get the connection failure error code 1:200... is it because we are in Canada? thanks...

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                  #9
                  Re: Cannot connect to VUDU from TiVo

                  Originally posted by nccruz View Post
                  we are vacationing in Canada and just tried connecting to Vudu with Tivo Roamio and get the connection failure error code 1:200... is it because we are in Canada? thanks...
                  That's exactly why you cannot connect. Vudu is only available within the United States and Puerto Rico.

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