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Xbox deactivation

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    Xbox deactivation

    I am getting extremely frustrated by the fact that I have asked Vudu to remove this Xbox from my device list and it is now almost a month later and the device still have free access to my account because it still hasn’t been removed by Vudu. Every email is a copy and paste response to call them because it requires voice confirmation. I have done so. I was given a reference number 20210517-TLB436 and told to contact them with it if there are any other issues with this device removal request and now it seems I can’t get a response either way. I work customer service, so believe me when I say I don’t want to be “that customer” who is rude and snappy and aggressive while they are just trying to do their job. But it is important that this device is removed my from account and should be simple enough to do since I can’t do it on my end and that is a Vudu platform issue with Xbox. So please, please get this issue resolved for me!

    #2
    I have removed the Xbox from your Vudu account.

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      #3
      Thank you!!!! It is much appreciated.

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