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Fandango at Home Forum Guidelines

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Audio but no picture.

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    Audio but no picture.

    .... I was upset when I got this issue thinking oh we just fixed my video issues with Flash..

    Well I called VUDU and.. I was alittle upset.. The guy that answer was very kinda and happy... Kinda of scared me, but he had me start the movie right click on the black screen where there should have been a picture,select settings and unchecked the hardware acceleration option. I restarted my browser and I had video again..

    I apologized to the guy for calling upset. Again Flash was my issue not VUDU.

    #2
    Re: Audio but no picture.

    Thank you for this post and simple directions... I was ready to pull my hair out. I have suggested to the support group that they add this little step as a second step check for those having problems. Your post was wonderful!

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