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3342 error code on samsung galaxy tab 3

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    3342 error code on samsung galaxy tab 3

    We have been on a road trip and using our samsung galaxy tab 3 to watch our movie on vudu. The movies have been playing just fine until this afternoon (we downloaded all the movies prior to leaving so we could watch them offline). We now get the 3342 error. Any help would be wonderful as the kids are devastated.

    Thank you!

    #2
    Re: 3342 error code on samsung galaxy tab 3

    Originally posted by RHerold View Post
    We have been on a road trip and using our samsung galaxy tab 3 to watch our movie on vudu. The movies have been playing just fine until this afternoon (we downloaded all the movies prior to leaving so we could watch them offline). We now get the 3342 error. Any help would be wonderful as the kids are devastated.

    Thank you!
    Are you watching on the tablet or trying to output to a TV? And has it been connected to the Internet at all in the last few days?

    This error code means there is a problem with the "content protection", like HDCP, etc. I think the most likely sources of that would be trying to output it to a monitor/TV. Another total guess/idea is if you can get Wifi access try playing it back to see if you can get a new "license" for it.

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