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Cannot watch movies on my tablet

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    Cannot watch movies on my tablet

    Hello,
    I keep getting an ineligible device detected message. Says: playing content is not supported on rooted devices. Please try a different device.
    This is not a rooted device, it was purchased new.
    Can something be done to fix this issue?

    #2
    What tablet are you using? What OS version is currently installed?

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      #3
      I have the Samsung Galaxy Tab E 9.6 android. I am currently unable to play any videos on the Vudu app. The message state "Encountered problem during playback. please restart Vudu." I have and issue continues. I have removed and reloaded app. Prevously, I had no issues. 5.1.1 Lollipop OS.

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