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Android app crashes after latest update

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    Android app crashes after latest update

    Is anyone else having issues with the latest update to the Android app? Every time I try to open the app, it crashes before loading the main menu. I tried clearing the cache and reinstalling the app and it still crashes. I am running it on a Verizon GS6, running the latest version of Marshmallow. Anyone have a recommendation to fix this?

    #2
    Re: Android app crashes after latest update

    Same here, constantly keeps crashing.

    App loads, shows the Vudu splash, then crashes displaying the error:
    "Unfortunately, Vudu has stopped."

    Comment


      #3
      Re: Android app crashes after latest update

      Same thing is happening to me. Keeps crashing.

      Comment


        #4
        Re: Android app crashes after latest update

        Just tried this.....

        Samsung S7 (SM-G930V)with Android 7.0 loaded a few days ago..... crashes....
        Then I tried on my SM-T520 Samsung Tablet with Android 4.2.2..... crashes ....
        I then tried it on another SM-G930V on Android 6.0.1 and of course it crashes.....

        In my rocket scientist mind the VUDU app is broken on any Android version.

        Comment


          #5
          Re: Android app crashes after latest update

          same.

          samsung galaxy s6

          samsung tab 3 7.0

          google pixel

          all 3 updated overnight this morning crashes after splash screen.

          Comment


            #6
            Re: Android app crashes after latest update

            I just tried the following Android devices and all of them crash right after showing the Vudu logo.

            Samsung Note 10.1 2014 (Tablet)
            Samsung Galaxy S7 (Phone)
            Nexus 7 (Tablet)
            Droid Turbo 2 (Phone)

            All of these previously worked.

            Comment


              #7
              Re: Android app crashes after latest update

              Same thing here. Tried uinstalling and reinstalling multiple times - no luck. Tried calling customer service twice and waited 20- 30 minutes each time.

              This update is a disaster.....

              Comment


                #8
                Re: Android app crashes after latest update

                Same issue here. Deleted the app and reinstalled (multiple times) and still no luck. This last update is a disaster! Did no one test it?

                Comment


                  #9
                  Re: Android app crashes after latest update

                  Same here. The app worked fine on my lg k10 last night. Now it won't load and all I get is "unfortunately vudu has stopped working" I tried uninstalling, and even taking my battery out....

                  Comment


                    #10
                    Re: Android app crashes after latest update

                    Same here. S7 Edge. Vudu worked last night. Wouldn't open today after update.

                    Comment


                      #11
                      Re: Android app crashes after latest update

                      Originally posted by gamerdad09 View Post
                      Same here, constantly keeps crashing.

                      App loads, shows the Vudu splash, then crashes displaying the error:
                      "Unfortunately, Vudu has stopped."
                      Same here - Vudu please issue quick fix patched version ASAP

                      Comment


                        #12
                        Re: Android app crashes after latest update

                        Originally posted by diamond204 View Post
                        Same here - Vudu please issue quick fix patched version ASAP
                        Keeps crashing on my rca tablet. Worked last night. is this a cruel April Fools prank?

                        Comment


                          #13
                          Re: Android app crashes after latest update

                          Crashes on my Galaxy S5 as well.

                          Comment


                            #14
                            Re: Android app crashes after latest update

                            I'm having the same issue on all of my devices, which are all Samsung. I know Vudu works on each one bcz we have all used it within the last week. This is very frustrating since I was on it less than 24 hours ago. I have tried deleting cache, uninstalled then reinstalled, restarted the device and even took my device off Wi-Fi. Still nothing. Please fix soon!!!!!! At least one of us uses it everyday.

                            Comment


                              #15
                              Re: Android app crashes after latest update

                              Same here. App works on my iPad Pro but not my Galaxy S7 Edge.

                              Comment

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