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Not recognizing Smart Card

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    Not recognizing Smart Card

    My Vudu box is not recognizing the SmartCard. Upon boot up, I get an error message telling me it has been removed and to insert it back in to continue.

    I have never removed the card, and the card is inserted when I get this error. I tried rebooting the machine a couple times and taking out and reinserting the card a couple times as well.

    Can anyone help?

    Thank you.

    BTW, I have been a long time user and never had this problem in the past. Watched and purchased movies all the time.
    I could be suave, but how many crude guys do you know?

    #2
    Re: Not recognizing Smart Card

    Mods... sorry if this should have been in the "bugs and errors" department. Please move if necessary.
    I could be suave, but how many crude guys do you know?

    Comment


      #3
      Re: Not recognizing Smart Card

      Chopper,

      You may want to try this, use a can of compressed air and clean out any dirt from the slot. If that doesn't solve it I suggest you open a case with VUDU support group:

      http://supports.vudu.com/contact.php

      Let us know how it works out..

      Comment

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