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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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New Vudu Users Check in Here!

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  • maciejj
    replied
    Re: New Vudu Users Check in Here!

    I have not received my box yet, but according to the discussions I have some comments for the vudu team. You should not have to store a ?bought movie? on the box. You can just store the information that I have purchased the movie in your database and let me watch it whenever I wish. Also, you should not to give time limits to watch a rented movie. Let me watch when I wish, as many times as I wish, and cancel the rights to do it when I order a new one. More important for me is to have access to free movie trailers during browsing of your database. Preview pilots for ordered movies should be put on the box to allow quick access. If vudu wants to take advantage of its movie database they should consider bad video stores experience. Mostly they make money with the new releases. The old stuff is dead and mostly used only as decoration and a waste of space. The problem is with browsing. It is not possible to keep the entire inventory of old movies in a store and and those that are available are very hard to find. Also, you should pay more attention to movie stars. Movie business along with movie rental business is based primarily on them. With exception of certain movie stars, people actually don't remember their names but recognize their faces. This should be taken into consideration while building a new browsing interface.

    Leave a comment:


  • mbustin
    replied
    Re: New Vudu Users Check in Here!

    Well, I have about 3 weeks left before I take advantage of the return policy....

    I don't expect to see much change around here soon enough. I blame the studios... I just don't think I can take the frustration of seeing all the new releases on DVD at Blockbuster and having vudu lagging so far behind ... the whole point for me was instant access ...

    I'll check in every 6 months to see if they can finally get timely access to movies. Then I'll re-buy, most likely the box will be available for $199.

    Now if vudu would extend their return policy for another couple of months, that's a different story ...

    Leave a comment:


  • MaxH
    replied
    Re: New Vudu Users Check in Here!

    My big hope is that, as the older channels start to be abandoned by consumers, the movie studios soon find themselves in the position in which the RIAA now finds itself -- actually losing money (although nearly not as much as they claim) due to their antiquated market strategy and rigid resistance to change. Once VUDU and other VOD channels become a larger proportion of their profits, they'll have to start prioritizing them more.

    Leave a comment:


  • Ender
    replied
    Re: New Vudu Users Check in Here!

    As I explored Vudu, I kept thinking to myself, man the studios really just don't like this whole VOD concept do they? Each complaint I had gave me the feeling that the studios were attempting to hamstring the VOD products and only grudgingly supporting the effort. Sort a, "<sigh> Here you go Vudu....you can distribute these titles...but we're going to make sure there are a few little annoyances built into the user experience, just so everyone know's we don't really like what you're doing".

    The irony is Vudu is enabling the studios to make more money. I'm paying to subcribe to HBO, Sho, etc AND choosing to pay separately to stream some of the same titles that are included in my $30/mo DirecTV upgrade package. A further irony...I imagine the studio's take on a $3.99 rental via my Vudo is greater than Vudu's take.


    Originally posted by rlauwereins View Post
    As mentioned earlier, this has been a major point of discussion. It seems as though the studios just don't understand the viewing habits these days. Hopefully Vudu can change their thinking and show how the studios could earn more by easing their restrictive ideas.

    Leave a comment:


  • rlauwereins
    replied
    Re: New Vudu Users Check in Here!

    As mentioned earlier, this has been a major point of discussion. It seems as though the studios just don't understand the viewing habits these days. Hopefully Vudu can change their thinking and show how the studios could earn more by easing their restrictive ideas.

    Leave a comment:


  • kmulder
    replied
    Re: New Vudu Users Check in Here!

    Originally posted by Ender View Post
    The 24hr countdown til deletion that gets invoked as soon as one rolls past the credits really irks me. IMO, that clause should be in effect after the EOF is reached on the movie. All the VOD services seem to have this restriction, so I don?t think it?s something Vudu will really be able to remedy. This seems like something the studios insist on.
    [/FONT][/SIZE]
    I also would like to have the rental period extended. 24 hours is really too short.

    When I received the box on Friday I started to watch a movie a 5:30 pm.
    Well then something came up and I had to go out.

    Now my only option to watch the movie was to finish it late at night when I came home because I wouldn't be home on saturday during the day to view it before my window expired.

    Also why is there a 30 day window for viewing the movie.

    If I have paid for the rental what difference does it make if it sits on my hard drive for months before I view it?


    Visit the 5 Star Cinema

    Leave a comment:


  • NA9D
    replied
    Re: New Vudu Users Check in Here!

    Ender,

    Thanks for the comments. Glad you are liking it so far.

    The 24 hour viewing window is a headache and changing it is one of the most common feature requests made by just about everyone. It is a studio thing and you are correct in that VOD on cable has the same restriction. It's funny how I can rent a movie for several days and view it as many times as I want, but if I stream it, I have 24 hours. It would be nice to have say, a 3 or 5 day rental window where you can watch it as many times in that 3 or 5 day window and then it's gone. No need to have the "30 day" watch window really - just the 3 or 5 day window where I could watch it as much as I want and then it goes bye-bye after that...

    Jon

    Leave a comment:


  • Ender
    replied
    Re: New Vudu Users Check in Here!

    I received my Vudu on Friday. Setup was easy, my cat could have succeeded. The interface is great, and I?m pleased (enough) with the initial selection of movies. So far I?ve watched Fracture and Hot Fuzz. I was very impressed with the up-scaled picture quality at 720P.

    I have only two real complaints at this point and I really doubt they can get addressed as I?m sure the studios aren?t going to budge on these anytime soon. These are:

    I don?t have the best attention span. I tend to ?watch a movie? while performing various other activities (like posting on forums). After an hour or so I tend to want to get up and do something else. Sometimes I won?t come back to finish the last hour of a movie until later in the week. The 24hr countdown ?til deletion that gets invoked as soon as one rolls past the credits really irks me. IMO, that clause should be in effect after the EOF is reached on the movie. All the VOD services seem to have this restriction, so I don?t think it?s something Vudu will really be able to remedy. This seems like something the studios insist on.

    My second observation, really a request, stems from the complaint above. Since I don?t tend to watch movies in one sitting I?d really like the option to re-rent at a discount during my 30dy window, perhaps even just a re-rent at $.99 within the first week would be a fair compromise. That or I could start taking Adderall.

    As mentioned above, I like the content so far. Sure, it needs to be expanded, but it?s really not that bad a start. Personally, I?d be much more interested in seeing recent run HBO, Showtime, ABC/NBC/CBS series episodes available than I?d be to see more movies, but I don?t think this opinion would be shared by many.

    Leave a comment:


  • MaxH
    replied
    Re: New Vudu Users Check in Here!

    Ken, have you tried clicking on "Similar Movies"? (Below the price, above the cast list.) I think it's got a lot of potential, although I'd like to see more selections, even if they are a stretch. Sometimes it only brings up 2 or 3 movies. But that's still better than nothing!

    Leave a comment:


  • mbustin
    replied
    Re: New Vudu Users Check in Here!

    Originally posted by NA9D View Post
    Database 1345 is old...

    I forget if this was before or after the really big update...OK. It is after the really big update so updating to 1353 shouldn't be that bad. You'll need to leave the box alone in order for the updates to occur. They also occur at relatively slow speed (ie: 100kbps to 200kbps) so as to have minimal impact on network traffic.

    You'll get more films with the newer database...
    NA9D,

    My database version is 1353 (I misquoted) - and 28 months later availability has been updated ... now I can buy it for 19.99, lucky me

    Leave a comment:


  • kmulder
    replied
    Re: New Vudu Users Check in Here!

    I think I'll start talking about the positive side of this device.
    I really want this to succeed and I don't want to discourage any future buyers.

    I just see the possibility of this box to be great if they just change a few things.

    Besides the great picture quality and the instant start of the movie, I love the interface and menus.

    I like when you select the movie, on the left side it shows the actors names and a picture of them.

    Then when you click on the actor it will show every movie that Vudu has with that actor in it. It also gives the actors birthday and where they were born.


    Visit the 5 Star Cinema

    Leave a comment:


  • RonV
    replied
    Re: New Vudu Users Check in Here!

    Mark,

    I have just sent you a private message for some more information about your home network. Just send me a private message back....

    Originally posted by mbustin View Post
    Thanks for the advice. As soon as I restart the bridge, connecivity resumes. Perhaps in the future,some more useful info about the the state of updates would be helpful since I have no idea what database 14:1345 means ..

    I love the product, interface, concept and I hope it suceeds. I hope the content count vastly exceeds 10,000 eventually and includes all TV, PBS, etc.

    I won't gripe about content, or lack thereof anymore, I think the point has been made I just need to decide if I think the content situation improves within 3 weeks ...

    -Mark

    Leave a comment:


  • NA9D
    replied
    Re: New Vudu Users Check in Here!

    Originally posted by mbustin View Post
    Thanks for the advice. As soon as I restart the bridge, connecivity resumes. Perhaps in the future,some more useful info about the the state of updates would be helpful since I have no idea what database 14:1345 means ..
    Database 1345 is old...

    I forget if this was before or after the really big update...OK. It is after the really big update so updating to 1353 shouldn't be that bad. You'll need to leave the box alone in order for the updates to occur. They also occur at relatively slow speed (ie: 100kbps to 200kbps) so as to have minimal impact on network traffic.

    You'll get more films with the newer database...

    Leave a comment:


  • kmulder
    replied
    Re: New Vudu Users Check in Here!

    Originally posted by mbustin View Post

    I love the product, interface, concept and I hope it suceeds. I hope the content count vastly exceeds 10,000 eventually and includes all TV, PBS, etc.

    I won't gripe about content, or lack thereof anymore, I think the point has been made I just need to decide if I think the content situation improves within 3 weeks ...

    -Mark
    Mark,
    I agree with you 100%.


    Visit the 5 Star Cinema

    Leave a comment:


  • mbustin
    replied
    Re: New Vudu Users Check in Here!

    Thanks for the advice. As soon as I restart the bridge, connecivity resumes. Perhaps in the future,some more useful info about the the state of updates would be helpful since I have no idea what database 14:1345 means ..

    I love the product, interface, concept and I hope it suceeds. I hope the content count vastly exceeds 10,000 eventually and includes all TV, PBS, etc.

    I won't gripe about content, or lack thereof anymore, I think the point has been made I just need to decide if I think the content situation improves within 3 weeks ...

    -Mark

    Leave a comment:

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