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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Public Beta

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    #31
    Re: Public Beta

    Originally posted by jimmyh View Post
    We are aware of this issue. The power button longer turns the box (video) on or off. We left control for power on and off for an embedded device to the manufacturer, so power (video) on/off was left out in Brazil.

    We are sorry for any inconvenience this may cause.
    BTW, this might not be such a good design decision for people who have auto-sensing switches/TVs/AV receivers. Just something to consider.

    And I'm not sure I follow your statement about an embedded device... I am using a standalone Vudu box.

    Comment

      #32
      Re: Public Beta

      Anyone else have problems with the box rebooting when watching video?

      Comment

        #33
        Re: Public Beta

        Originally posted by jasonmc View Post
        Anyone else have problems with the box rebooting when watching video?
        Yep,per my mini review a few posts up, I am having reboots both during video playback and navigation through the menus/interface.

        Comment

          #34
          Re: Public Beta

          Originally posted by jasonmc View Post
          Anyone else have problems with the box rebooting when watching video?
          Yes, I believe everyone is having the same issues...

          For a beta trial I'm surprised there isn't more chatter on issues. Also not quite sure of the beta testers involvement. I've submitted a response to the link they sent when the box first downloaded Brazil and wasn't impressed by the form they presented. Don't get me wrong I love Vudu and sure Brazil will be excellent after more tweaking.

          Does anyone know how large of a group that's using Brazil? Is there a different forum for beta test reports? Regular frequency of updates from Vudu support would be nice. Is there a list of issues that testers have come across?

          I've beta tested software from a couple large corporations in the past and I'm used to much more involvement from both sides. Just my 2 cent.

          Bill

          Comment

            #35
            Re: Public Beta

            Originally posted by brianp6621 View Post
            BTW, this might not be such a good design decision for people who have auto-sensing switches/TVs/AV receivers. Just something to consider.

            And I'm not sure I follow your statement about an embedded device... I am using a standalone Vudu box.
            I think he meant that this was designed for something like the LG TVs, where the Vudu software is part of another device, so they didn't put in power on/off commands (since that's something you'd normally reserve for the manufacturer's remote, plus if you ported this to different makes/models, you'd have to code in a different command for every device).

            Comment

              #36
              Re: Public Beta

              Originally posted by MaxH View Post
              I think he meant that this was designed for something like the LG TVs, where the Vudu software is part of another device, so they didn't put in power on/off commands (since that's something you'd normally reserve for the manufacturer's remote, plus if you ported this to different makes/models, you'd have to code in a different command for every device).
              I guess i got that, but in my case I have a standalone box. So are they not making a version specific to the standalones? This ends up impacting those customers in the ways I mentioned in my previous post.

              Comment

                #37
                Re: Public Beta

                Originally posted by brianp6621 View Post
                Yep,per my mini review a few posts up, I am having reboots both during video playback and navigation through the menus/interface.
                Yep - I'm seeing this too. I had to switch back to Amadeus in order to get uninterrupted movie playback.

                The laggy interface and constant pause and/or reboots make Brazil painful to use.

                Comment

                  #38
                  Re: Public Beta

                  Originally posted by brianp6621 View Post
                  Yep,per my mini review a few posts up, I am having reboots both during video playback and navigation through the menus/interface.

                  I haven't noticed any rebooting on the two boxes I have with Brazil. Hopefully my third box will have it this evening. I'll try it out if it does.

                  I haven't watched too much with those VUDU boxes, but I have watched the trailers with zero issues, used the menu navigation with zero issues and watched most of two or three movies with no issues.

                  Comment

                    #39
                    Re: Public Beta

                    Originally posted by aaronwt View Post
                    I haven't noticed any rebooting on the two boxes I have with Brazil. Hopefully my third box will have it this evening. I'll try it out if it does.

                    I haven't watched too much with those VUDU boxes, but I have watched the trailers with zero issues, used the menu navigation with zero issues and watched most of two or three movies with no issues.
                    Which box do you have?

                    Comment

                      #40
                      Re: Public Beta

                      Originally posted by brianp6621 View Post
                      Which box do you have?
                      BX100 boxes

                      Comment

                        #41
                        Re: Public Beta

                        Originally posted by aaronwt View Post
                        BX100 boxes
                        Remind me again, are these the original first-gen Vudu Hardware? That is what I have.

                        Comment

                          #42
                          Re: Public Beta

                          Originally posted by brianp6621 View Post
                          Remind me again, are these the original first-gen Vudu Hardware? That is what I have.
                          yes. AFAIK they are the first gen.

                          Comment

                            #43
                            Re: Public Beta

                            Originally posted by aaronwt View Post
                            yes. AFAIK they are the first gen.
                            That's the same hardware I'm having pretty significant issues with.

                            Comment

                              #44
                              Re: Public Beta

                              Originally posted by brianp6621 View Post
                              That's the same hardware I'm having pretty significant issues with.
                              I did some more testing last night with both my boxes that have Brazil. I had zero problems. the movies played through with no issues, and menu navigation was fine.

                              I did notice that if I hit the VUDU button on the remote that it seemed to reset something, because the debugging display that shows the HDX bars disappeared after hitting the VUDU button andn I had to put that setting back on. As long as I don't hit the VUDU button, the menu doesn't reset.

                              Is it the VUDU button that is possibly causing problems when you hit it?

                              Comment

                                #45
                                Re: Public Beta

                                hello everyone is there a fix for the Brazil" update my box will not turn off when i hit power is there anyway to fix this

                                Comment

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