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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Speed Issues on Brazil

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    #1

    Speed Issues on Brazil

    Hi all. I have been a vudu user and fan most of the year and last night tried the Brazil download. I've lurked on here from time to time but thought I'd make a first post to see if anyone else has experienced my issue and if the wisdom of the forum could help with a solution.

    I'm having trouble with the download speeds in Brazil and can rarely get more than one bar. I have Comcast cable internet and typically test out between 8 and 12MBS on speedtest.net. I am using the vudu wireless kit with a Linksys WRT54G (v6) router. In Amadeus, the quality selection picks the 4+MBS setting. I have been able to get instant HD downloads (have never timed exactly how long HDX took). When I switched to Brazil, though, I can only get 1 bar of service. I have not yet tried a full movie but most HDX free previews were prone to re-start. SD & HD play better but still only show 1 bar of service. Similarly, when scrolling through the catalogs, I often get the stopwatch pop up as cover art and summaries load/refresh (I'm not sure if that's typical of Brazil streaming service or a function of download speed but thought I'd mention). After playing with Brazil for a while, I switched back to Amadeus and tested the connection and it still suggested top quality.

    I do not see that Brazil has a way to check internet speed or edit settings. Any others with similar experience or suggestions on what to try?

    Sorry for the long post but thanks for the help!
    Tags: None
    #2
    Re: Speed Issues on Brazil

    I get three bars on HDX with Brazil. Which would be the 9mbs encodes. I would think one bar would be the lowest encode which is 4.5mbs.

    My viewings on Brazil start out at one bar, then a few seconds later go up to three bars.

    Which is identical to how it streams with my CE device too(LG BD390).

    Top speed in Amadeus is 4mbs, top in Brazil is 9mbs.
    That's why HDX viewing with Amadeus can nver be instant. It needs to download the title before viewing since the bitrate is higher than the speed it will downlaad at.

    Does comcast give you greater than 9mbs sustained speeds, or is it using PowerBoost to give you the 12mbs on speed tests? With Power boost it initially gives you a higher speed then drops down to a much slower rate. When I had Comcast in 2007 I would hit 30mbs for the first 10 to 20 seconds because of PowerBoost, then it would drop down to 8mbs.
    And depending on the time of day it would drop down from 30mbs to only 1mbs when alot of people on my node were online.

    Comment

      #3
      Re: Speed Issues on Brazil

      TNVol --

      aaronwt makes a good point about cable speedboost when running a speed test on your network. If you'd like a better idea of what your actual download speed is over a longer period of time, trying running a sustained speed test by clicking on this link:

      http://speedtest.sea.acsalaska.net/s...rts-long.shtml

      Comment

        #4
        Re: Speed Issues on Brazil

        Thank you both. I was not aware of the speedboost issues and apparent false speed results. The 10-20 second test on speedtest.net is still showing 8-12mbs download speeds. This was the first time I had tried the longer test ---- it shows only 1.6mbs!!!!

        This is Friday night and maybe my neighbors are all home and contributing high usage. Maybe I'll test higher later. . . . But, Friday night would also be a prime movie night.

        So, it looks some talks with Comcast are in my future.

        Thanks again.

        Comment

          #5
          Re: Speed Issues on Brazil

          Originally posted by AdamS View Post
          TNVol --

          aaronwt makes a good point about cable speedboost when running a speed test on your network. If you'd like a better idea of what your actual download speed is over a longer period of time, trying running a sustained speed test by clicking on this link:

          http://speedtest.sea.acsalaska.net/s...rts-long.shtml
          Or try these test download files that range from 4MB all the way up to 1GB.

          ftp://ftp1.optonline.net/

          Even when I had a 50mbs connection I would always max out my download speed from those test downloads.

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