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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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More VUDU PROBLEMS-o ly

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  • raaurora
    replied
    Re: More VUDU PROBLEMS-o ly

    Originally posted by dhatman View Post
    are you guys using net remote or the RF VUDU remote?
    The standard flywheel remote that came with the bx100. I think the remote is ok, though. Seems to send all the right commands once the bx100 has been recycled.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: More VUDU PROBLEMS-o ly

    Originally posted by MaxH View Post
    I usually use the RF remote; I also have the IR dongle, which I don't use much in my current setup. It hasn't locked up since then, it must have been a particular update that caused the issue.
    If you wouldn't mind, send me a PM if you have this happen again. If it's an option, try the RF remote and then the IR kit if the RF is unresponsive.

    I wouldn't want to have to unplug my STB all the time either...

    Leave a comment:

  • MaxH
    replied
    Re: More VUDU PROBLEMS-o ly

    I usually use the RF remote; I also have the IR dongle, which I don't use much in my current setup. It hasn't locked up since then, it must have been a particular update that caused the issue.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: More VUDU PROBLEMS-o ly

    are you guys using net remote or the RF VUDU remote?

    Leave a comment:

  • MaxH
    replied
    Re: More VUDU PROBLEMS-o ly

    Same here, but it was the evening of 6/17. Very annoying, with it being tucked in a cabinet.

    Leave a comment:

  • raaurora
    replied
    Re: More VUDU PROBLEMS-o ly

    Originally posted by dhatman View Post
    As for the STB's, i have left my VBX100 on stand by for a few weeks and come back without issue. If this happens for you consistently let me know, we can take a look at whats going on. With that being said, I believe on Tuesday morning 5/31 most STB's needed a reboot.
    Hi Dan,

    This happened again to me last night, just after 9pm EDT. Box id: 0xB845. I had previously used my Vudu box on Tuesday 6/12 to download True Grit without issue. I backed out to the main app screen and put it to sleep. Last night, the unit was again unresponsive to the remote so I had to recycle it.

    Recycling always seems to fix the problem, but you said to let you know if it happened again.

    thanks.

    Leave a comment:

  • bald_
    replied
    Re: More VUDU PROBLEMS-o ly

    I've had the BX100 for a couple years, and LOVED it before this streaming update. I find the new interface, slow, unresponsive and buggy.

    I have trouble pausing a movie, going ot the bathroom, and coming back, only to find a "CONNECTION LOST. PLEASE WAIT OR PRESS PLAY TO RECONNECT." or something to that effect. Highly annoying. I imagine this software "upgrade" was to accommodate a broader range of devices, perhaps those without significant storage capacity, but it's definitely a downgrade for bx100 users in terms of the "set and forget" capacity that made Vudu the first, imo, seamless internet movie rental experience.

    /rant

    still using vudu though and like it a lot. quality is high, convenience is higher. Do the BD players and other devices run this new software better than the bx100? Maybe I need to upgrade.

    bald

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: More VUDU PROBLEMS-o ly

    Originally posted by amdsoxfan View Post
    I'm getting all kinds of different Error Codes: 52, 28 (Operation timeout), 503 (Network Unavailable).

    hardware id: VUDUVBXN0000F5E9
    Device id: F5E9
    Software version: 3.0.0-70407-3.0.0
    Amd,

    it looks like this is the first time you have tried to connect since last year, is that the case? Can you give me your UI version?

    Leave a comment:

  • amdsoxfan
    replied
    Re: More VUDU PROBLEMS-o ly

    I'm getting all kinds of different Error Codes: 52, 28 (Operation timeout), 503 (Network Unavailable).

    hardware id: VUDUVBXN0000F5E9
    Device id: F5E9
    Software version: 3.0.0-70407-3.0.0

    Leave a comment:

  • raaurora
    replied
    Re: More VUDU PROBLEMS-o ly

    ok, thanks. I used it last night and did have to reboot but as you say that was because of the 5/31 network unavailable issue. I will try the tip listed above...I backed out all the way to the apps screen before putting it to sleep.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: More VUDU PROBLEMS-o ly

    I think we're looking at two different issues. Mike's connection issues is a Samsung specific connection error; Mike if you are still getting this error please let me know, i unprovisioned the device.

    As for the STB's, i have left my VBX100 on stand by for a few weeks and come back without issue. If this happens for you consistently let me know, we can take a look at whats going on. With that being said, I believe on Tuesday morning 5/31 most STB's needed a reboot.

    Leave a comment:

  • RonV
    replied
    Re: More VUDU PROBLEMS-o ly

    I haven't had my BX100 or BX1000 lock up but if you use the "power" button to turn off I have noticed that sometimes it takes two or three presses to have the video turn back on.

    I usually exit back to VUDU apps screen before I put the VUDU boxes to sleep.

    Leave a comment:

  • MaxH
    replied
    Re: More VUDU PROBLEMS-o ly

    Originally posted by raaurora View Post
    I don't know what kind of a device you have, but I have noticed that since the release of Brazil, I have to reboot my bx100 because it becomes unresponsive to the remote if I have not used it in a couple of weeks. You might try that if you also have the stb.
    Ah, so that's why my Vudu STB locks up...good to know it's not just me, at least. It kind of defeats the purpose of putting it in a cabinet if you have to reach behind it to do a hard reboot, though.

    Leave a comment:

  • cinema13
    replied
    Re: More VUDU PROBLEMS-o ly

    Not sure if it is releated, but I got a message on my BD player indicating that maintenence is being done on May 31 - June 1 and systems would be unavailable. Perhaps it is happpening a day earlier in some regions?

    Leave a comment:

  • raaurora
    replied
    Re: More VUDU PROBLEMS-o ly

    I don't know what kind of a device you have, but I have noticed that since the release of Brazil, I have to reboot my bx100 because it becomes unresponsive to the remote if I have not used it in a couple of weeks. You might try that if you also have the stb.

    Leave a comment:

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