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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU Catalog is up on the website!

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    #16
    Re: VUDU Catalog is up on the website!

    Originally posted by tamanaco View Post
    Got my Vudu box today.... Alright! I installed it and validated my account. I can see all the credits in my account, but I'm still unable to browse the Catalog via the Vudu Web site. Even after I login and select -> Movies -> All Movies all I get back is a "Your request returned 0 results" message. What do I have to do to see the Movie Catalog online with a browser and to order movies that I want downloaded before I get home?
    I just tried and the website ordering is working OK here. Maybe you have something garbled in your browser. I suggest you "logout" of the Vudu website, clear your browser cache, then log back in to www.vudu.com and see if that works.

    Comment


      #17
      Re: VUDU Catalog is up on the website!

      Originally posted by tamanaco View Post
      Got my Vudu box today.... Alright! I installed it and validated my account. I can see all the credits in my account, but I'm still unable to browse the Catalog via the Vudu Web site. Even after I login and select -> Movies -> All Movies all I get back is a "Your request returned 0 results" message. What do I have to do to see the Movie Catalog online with a browser and to order movies that I want downloaded before I get home?
      Hey,

      What web browser and OS are you using? You should be able to browse movies without even logging in (logging in will let you search by title and order movies to your VUDU box). One random guess - try reloading the whole page by going to http://www.vudu.com/movies/ - there may be an issue related to searching/viewing the page after you log in where it is remembering some searches before you log in (if that works for you I'll file a bug report...)

      Thanks,

      -Jake

      Comment


        #18
        Re: VUDU Catalog is up on the website!

        Ok, the issue is that I'm using IE8 Beta.... It works fine when I use my wife's laptop with IE7. Why can I not turn on compatability mode for this site in IE8? The icon by the browser's address bar to turn on compatabilty mode does not come up while in the Vudu site. I can understand if it not supported, but is there anything I can try in IE8 Beta to try to make it work.

        One more question: Is there a /mobile version of the vudu site?

        Thanks

        Comment


          #19
          Re: VUDU Catalog is up on the website!

          IE8 beta even in IE7 compatability mode has issues with the VUDU web site. Its best to either use the regular IE7 or Firefox with the web site if you are a windows user. I've done a lot of testing at work with IE8 and yes its fast, feature rich, etc but there are some issues with rich sites right now.

          Comment


            #20
            Re: VUDU Catalog is up on the website!

            Originally posted by RonV View Post
            IE8 beta even in IE7 compatability mode has issues with the VUDU web site. Its best to either use the regular IE7 or Firefox with the web site if you are a windows user. I've done a lot of testing at work with IE8 and yes its fast, feature rich, etc but there are some issues with rich sites right now.
            Thanks for the feedback

            Can you also shine some light on access to the Vudu Movie Catalog using a mobile device? The Movie Catalog cries for mobile access... If not mobile access is available... I hope the Vudu developers are working on it as this can be a killer app for Vudu to increase revenue. They can begin by creating some mobile friendly web pages with a subset of the catalog (Say... New HDX Releases) so that user of Smartphone/iPhone/Blackberry Web browsers can start the long download process while on the road. I'm not always by a computer, but I always have my Smartphone.

            Comment


              #21
              Re: VUDU Catalog is up on the website!

              This is a great suggestion, and I hope the Vudu engineers are working on this one.

              Comment


                #22
                Re: VUDU Catalog is up on the website!

                I just updated from IE 8 Beta to IE 8 Release Candidate 1 and I still can not see the list of DVD covers in the catalog... I still get the "Your request returned 0 results" message. Does anyone have any idea about what's causing this null return.

                Thanks

                Comment


                  #23
                  Re: VUDU Catalog is up on the website!

                  Originally posted by tamanaco View Post
                  I just updated from IE 8 Beta to IE 8 Release Candidate 1 and I still can not see the list of DVD covers in the catalog... I still get the "Your request returned 0 results" message. Does anyone have any idea about what's causing this null return.

                  Thanks
                  I'd guess some sort of problem in the new IE8 browser is causing the null return. Dont' expect all the companies in the world with websites to "fix" them overnight everytime a new browser comes out. Give it some time.

                  Comment


                    #24
                    Re: VUDU Catalog is up on the website!

                    Originally posted by Nded View Post
                    I'd guess some sort of problem in the new IE8 browser is causing the null return. Dont' expect all the companies in the world with websites to "fix" them overnight everytime a new browser comes out. Give it some time.
                    I understand that it might be a problem with IE8 and I'm not expecting Vudu to fix it right away. I was just wondering if anyone knows which specific component from IE or from the catalog page might be failing. Maybe somone knows if it is a problem with Flash, JavaScript or some setting in IE 8.

                    Comment


                      #25
                      Re: VUDU Catalog is up on the website!

                      I have tried multiple times with IE8 and I am not sure where the issue resides. I even turned on compatibltiy and that solves about 85 to 95% of the website issues with IE8 but it didin't with the VUDU site.


                      Originally posted by tamanaco View Post
                      I understand that it might be a problem with IE8 and I'm not expecting Vudu to fix it right away. I was just wondering if anyone knows which specific component from IE or from the catalog page might be failing. Maybe somone knows if it is a problem with Flash, JavaScript or some setting in IE 8.

                      Comment


                        #26
                        Re: VUDU Catalog is up on the website!

                        Originally posted by RonV View Post
                        I have tried multiple times with IE8 and I am not sure where the issue resides. I even turned on compatibltiy and that solves about 85 to 95% of the website issues with IE8 but it didin't with the VUDU site.
                        So, the site looks ok, but you get no DVD covers... correct? You also get the "Your request returned 0 results" message right?

                        I also tried turning on compatability mode and disabling add ons, but no dice.

                        Comment


                          #27
                          Re: VUDU Catalog is up on the website!

                          Originally posted by tamanaco View Post
                          So, the site looks ok, but you get no DVD covers... correct? You also get the "Your request returned 0 results" message right?

                          I also tried turning on compatability mode and disabling add ons, but no dice.
                          Yes I get the same behavior as you described. Search doesn't work and no cover art for the movies.

                          Comment


                            #28
                            Re: VUDU Catalog is up on the website!

                            Guys i have visited the links but i can't see the movie thumbnails...






                            _________________
                            From Busby SEO Test

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                              #29
                              Re: VUDU Catalog is up on the website!

                              Originally posted by dixgomez View Post
                              Guys i have visited the links but i can't see the movie thumbnails...

                              What browser are you using? IE8 is not working.

                              Comment

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