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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Silliy N00b questiion but...

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    #1

    Silliy N00b questiion but...

    If I buy a movie HD for the TV, can I watch it SD on the PC or will Vudu want to make me to buy the SD version as well?
    Tags: None
    #2
    Re: Silliy N00b questiion but...

    Originally posted by xyvortex View Post
    If I buy a movie HD for the TV, can I watch it SD on the PC or will Vudu want to make me to buy the SD version as well?
    If you rent a movie in HD, you'll be able to watch it in HD or SD on your TV and in SD on your PC.

    Comment

      #3
      N00b with a bunch of questions before I start purchasing

      Does the license for a purchase movie ever expire, so that I lose a movie I have purchased?

      Why am I only seeing an option to purchase SD movies?

      Could I get a higher resolution movie and then play it on a lower resolution setup, like my computer? Like, could I get an HD movie and then play it in SD on my computer.

      How do I put an unavailable movie on my wishlist? I see a wishlist with the option to have an email sent to me to alert me when it becomes available, but I don't see how to get movies that aren't currently available on the wishlist.

      Can I remove a device from one of my 5 devices?
      Say I have used my five devices and got a new computer, can I remove it from the old computer and then put it on my new computer? Or what if I want to change which five devices I use to access Vudu content?

      Comment

        #4
        Re: Silliy N00b questiion but...

        But what if it was bought instead of being rented?

        Comment

          #5
          Re: N00b with a bunch of questions before I start purchasing

          Does the license for a purchase movie ever expire, so that I lose a movie I have purchased?

          ----It should not ever expire

          Why am I only seeing an option to purchase SD movies?

          ----Some films are only available to own in SD, this will vary depending on the title and film studio.

          Could I get a higher resolution movie and then play it on a lower resolution setup, like my computer? Like, could I get an HD movie and then play it in SD on my computer.

          ----Yes you can.

          How do I put an unavailable movie on my wishlist? I see a wishlist with the option to have an email sent to me to alert me when it becomes available, but I don't see how to get movies that aren't currently available on the wishlist.

          ----If you don't see the title on the wishlist or VUDU service, you can request the film here on our forums. We pass these on to our content team all the time.

          Can I remove a device from one of my 5 devices?

          ----Yes, you can remove devices from your account by logging into the VUDU website. The cap is 5 devices per account.

          Say I have used my five devices and got a new computer, can I remove it from the old computer and then put it on my new computer? Or what if I want to change which five devices I use to access Vudu content?

          ----The computer will not count as a device, so you should be able to access your VUDU account from any computer you choose.

          Comment

            #6
            Re: Silliy N00b questiion but...

            Thank you so much for answering my questions.

            Why am I only seeing an option to purchase SD movies?

            ----Some films are only available to own in SD, this will vary depending on the title and film studio.
            Okay, but I'm looking at X-Men: First Class, for example, and I can see that there are prices for the HD option. But I am only able to select the SD purchase. I think this has to do with the fact that I don't have a HD playing devices hooked up, but personally, I would prefer to buy an HD version so that if and when I get an HD device, I will have the movie for it rather than having to repurchase it and own both an SD and an HD version.

            Comment

              #7
              Re: Silliy N00b questiion but...

              Originally posted by windsonged View Post
              Thank you so much for answering my questions.



              Okay, but I'm looking at X-Men: First Class, for example, and I can see that there are prices for the HD option. But I am only able to select the SD purchase. I think this has to do with the fact that I don't have a HD playing devices hooked up, but personally, I would prefer to buy an HD version so that if and when I get an HD device, I will have the movie for it rather than having to repurchase it and own both an SD and an HD version.
              I understand what you mean, and that is correct. You won't be able to rent/own HD movies unless you have a device on your account that is capable of playing back that quality. I'd be happy to submit your feedback to see if it's possible to change this in the future.

              Comment

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