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Network error

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    Network error

    Tried watching a movie last night using the promotional credits I got when I signed up for the service. However all I kept getting was "can't stream now due to network error, please try again later". The trailers would play fine...also Netflix and Hulu plus were also streaming with out any problems. Is the problem on my end of things or on the Vudu side of the fence?

    #2
    Re: Network error

    Originally posted by redtater View Post
    Tried watching a movie last night using the promotional credits I got when I signed up for the service. However all I kept getting was "can't stream now due to network error, please try again later". The trailers would play fine...also Netflix and Hulu plus were also streaming with out any problems. Is the problem on my end of things or on the Vudu side of the fence?
    I checked your streaming sessions and it looks like you had the bandwidth available. It may have been an issue with that movie; i've applied a credit to your account so you can give it a try when you have another chance. If you have more problems with streaming, please let me know so we can look more closely at the issue.

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      #3
      Re: Network error

      Thanks for the quick reply......I will give it another shot with a different movie.

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