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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Fool's Gold

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    #1

    Fool's Gold

    I don't know if this is the right place to post (if not feel free to move it)...

    I received an email from WB the other day advertising the movie "Fool's Gold" with the slogan "watch it your way" on DVD, BD, and On Demand. It listed the Online providers of which Vudu is one. I checked on AppleTV and it was there, I checked Xbox Marketplace and it was there, but when I check Vudu it says available soon. Any idea how soon "available soon" is? My wife really wants to see this movie and I really want to see it on Vudu.
    Tags: None
    #2
    Re: Fool's Gold

    We apologize for the delay in publishing the movie. The movie has a lot of scenes with flowing water, and we had to work extra-hard to optimize the video quality in these scenes, resulting in a publishing delay. The movie should be available on the service this weekend.
    CTO, VUDU

    Comment

      #3
      Re: Fool's Gold

      I never realized you had to do movie specific encoding work. I just assumed that it was run through a program that spit out the Vudu encoding.

      Comment

        #4
        Re: Fool's Gold

        Sweet. Thanks for the reply. I would much prefer to wait than to have a rushed encode. So far you guys haven't let me down with your transfers.

        Comment

          #5
          Re: Fool's Gold

          Originally posted by redwein View Post
          I never realized you had to do movie specific encoding work. I just assumed that it was run through a program that spit out the Vudu encoding.
          That's what I would have thought too.

          Maybe they need to get a faster PC for their encoding in order to keep up with the fast moving scenes.

          Another thought I just had. I purchased my own H.264 encoder a few weeks ago, just to play with it and try to figure out how it works.

          With the one I have, the encoder is setup with a slew of encoding options. After you set the options, you then endcode the content. To encode a 90 minute movie takes quite awhile.

          So my theory is that maybe they are encoding the movie then afterwards visually reviewing the movie or using some sort of analysis tool to rate the encoded quality.

          Since they probably start at the lowest bit-rate they think would produce acceptable quality, after reviewing the result, they weren't happy with the result. So then they would have to up the bit rate and re-encode it again.

          If they have to re-encode serveral times to get the right bit-rate vs quality, I could see this process taking quite a bit of time to re-encode the whole movie each time they make a change.

          Just a thought.....

          (PrasnnaG would know the real answer, but I'll bet he's not going to tell us)

          Comment

            #6
            Re: Fool's Gold

            Just want to say that I watched this last night, and I have to say you guys did an excellent job with the transfer. It looked fantastic for SD. This is a title I will use to show off Vudu's Standard definition side ( I use the Bourne movies to show off the HD).

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              #7
              Re: Fool's Gold

              Originally posted by HeadHodge View Post
              So my theory is that maybe they are encoding the movie then afterwards visually reviewing the movie or using some sort of analysis tool to rate the encoded quality.
              I know that Vudu has engineers that review every single movie for quality. They don't necessarily watch them at 1x speed but every movie is gone through to make sure there's no major issues.

              That said, keep in mind that the Vudu uses VBR Encoding (variable bit rate) and so they may need to optimize the VBR algorithm for every different kind of content. Water is similar to black in that it appears to be a fairly homogenous color. In reality it isn't and you could get a lot of banding or blocking if it isn't encoded properly...

              Comment

                #8
                Re: Fool's Gold

                Encoding is a very complicated process. Even for Blu-Ray movies, where you'd think space wouldn't be an issue, they have to play around with settings/rates to get everything just right.

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