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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Pricing Rant

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    #16
    Re: Pricing Rant

    I don't understand it either, but it's working for Vudu. There really is no need for customers to try to figure it out. If it costs more than you're willing to pay, don't buy it. If enough people don't buy, Vudu will lower their price. If people do buy at the current price, the price will remain where it's at.

    Comment

      #17
      Re: Pricing Rant

      NWRushing,

      Your rant is COMPLETELY legitimate. It makes no sense to me either that I can go into a Walmart, pick a movie up off the shelf, walk over and digitize it for less than I can purchase it from Vudu.com. I've heard the arguments but the truth is that Vudu.com is owned by Walmart. They have the clout to make things happen.

      If Vudu is to succeed then they will need to get price competitive and give consumers a reason NOT to buy discs in store. Think of all the overhead that goes into getting that packaded disc into the store (production, transportation, inventory carrying cost, rack usage instore, obsolecence risk). Moving to a complete digital format moves the consumer away from all that and ends up with a better end user experience.

      Vudu.com needs to work better to push this trememdous digital platform they have. If you ask 100 customers of Walmart "What is Vudu?" I would say that 99 of them (if not 100) would say "No idea". Even the representatives when I go into Photo sometimes say "What is Vudu?" then they wander off to do returns and call the ONE person on staff that can do D2D.

      If no one knows how great this platform is, no one will ever convert to Vudu / UV. Its a shame really. Fortunately someone will close the gap on this, similar to iTunes with music, and they will corner the market and win. I'm worried all my conversions will be for not if a competitor comes in and decides to own the market.

      Comment

        #18
        Re: Pricing Rant

        Originally posted by stevetb View Post
        If Vudu is to succeed then they will need to get price competitive
        Are you saying that Vudu is not a success? I've been a customer for well over a year now. It seems like it's going strong to me. New movies regularly appear, there's a 99 cent movie every day, tech support is very helpful, the list goes on.

        Originally posted by stevetb
        Think of all the overhead that goes into getting that packaded disc into the store (production, transportation, inventory carrying cost, rack usage instore, obsolecence risk). Moving to a complete digital format moves the consumer away from all that and ends up with a better end user experience.

        Vudu.com needs to work better to push this trememdous digital platform they have. If you ask 100 customers of Walmart "What is Vudu?" I would say that 99 of them (if not 100) would say "No idea". Even the representatives when I go into Photo sometimes say "What is Vudu?" then they wander off to do returns and call the ONE person on staff that can do D2D.

        If no one knows how great this platform is, no one will ever convert to Vudu / UV. Its a shame really. Fortunately someone will close the gap on this, similar to iTunes with music, and they will corner the market and win. I'm worried all my conversions will be for not if a competitor comes in and decides to own the market.
        I don't understand why customers continually try to analyze Vudu's pricing strategy. You can make all of the conjectures that you want, but you have NO IDEA what goes into Vudu's prices. I wouldn't pay $23 for a Vudu movie, but obviously people do. Enough so that it works for Vudu. And as long as enough people pay $23 for a movie, that's where the price will stay. None of you "pricing experts" has any idea what Vudu's profit margin is. You can not say how much Vudu OUGHT to charge to be fair. It is their business. They set the prices as they see fit. Your choice is to buy or not to buy. You'd be more effective getting others customers not to buy, than to try to get Vudu to lower a price that people are paying. If Vudu is making their sales at $23, then $23 is where the price will stay. If sales drop off, and Vudu can lower the price without taking a loss, then the price will go down. Rant all you want, but it will have no effect on Vudu's prices. Do you really think that Vudu would read a million threads like this, and lower their prices? Of course not! They look at sales. If people are buying, and Vudu is making money, the prices will stay where they are. If sales slip, they'll lower their prices, if they can.

        Comment

          #19
          Re: Pricing Rant

          I don't understand why Jeff doesn't try to analyze anything... But I guess Jeff's definition of common sense means he is incapable of independent thought... but whatever it take all kinds...

          I just wish he would stop trying to tell vudu how to do bussiness. All the time trying to convince them and their customers that consumers are stupid and they have no right to opinions....

          So demanding of him to not only try to dictate the way they run their business but also trying to dictate customer sentiment.

          Comment

            #20
            Re: Pricing Rant

            Oh and I would gladly buy Kill Bill and do the d2d.... but its not d2d eligible yet...

            Comment

              #21
              Re: Pricing Rant

              I see no sense in wasting time analyzing Vudu's pricing. We, as customers, can't do anything about it, except to choose to buy or not to buy.

              I am not telling Vudu how to do business. I have made no mention of the prices they ought to charge, or how they must sell, etc. I have not said Vudu's customers are stupid. Those are your words, not mine. And yes, you even have the right to have opinions. You have the right to state them. That right also extends to me.

              Again, I am not dictating how Vudu must run their business. And you are free to feel any sentiment toward Vudu that you choose, no matter how pointless it may be.

              I must be making more sense than you are willing to admit. Otherwise you wouldn't have to make up things that I said.

              Comment

                #22
                Re: Pricing Rant

                I suggest you consider your own posts in context. Every time some one mentions anything they would like from vudu you say they are being demanding and unreasonable. The fact that you feel you have to state t over and over again that you think Vudu's customers are demanding and unreasonable implies that it is either the only thought you have or you think everyone is stupid and needs you to repeat yourself 20 times.

                We all get it you... you firmly believe in a 1930's bussiness model that predates mass communication... one in which custmers take what they can get.

                Mass comunication destroyed that model. Now that consumers opions are shared and heard they demand things like quality, competitive pricing, and good customer service.

                The fact that we are stating what we would like from Vudu is merely us expressing that we like vudu and would like to continue to do bussiness with them... currently as far as quality and customer service goes they are the best. So it would be a shame for us to have to go elsewhere because of priceing.

                Meanwhile the message you are expressing (and I am paraphrasing) is "Shut up, if you don't like it leave"... That bussiness model works great only so long as one has a monoply on a product or service. Just ask the cable company.

                Your message is pointless you are free to express your opinion but the fact that you are a jerk (and yes this time I am calling you a jerk not just saying that you behave like one) Kind of irriates me... I even tried to be nice and not respond to some of your posts... I am going to try and be even more nice by attempting to ingore you... after all none of your statment ever have any useful information your lack of insight is somewhat pathetic... made even more so by the fact that you seem to hold it in such high regard.... But a man dying of thirst would hold a shallow puddly of rancid water in high regard... so I guess considering your lack of insite it is only natural that you would feel your small puddle (stagnant though it is) is the greatest thing in all of creation.

                Comment

                  #23
                  Re: Pricing Rant

                  Again, Vudu doesn't need to look at posts to determine what their pricing should be. They need to look at sales. You can cry all you want that Vudu's pricing is too high. If enough people are paying that price, then that's where the price stays. Not because I said so, but because of free enterprise.

                  I got news for you: quality, competitive pricing, and good customer service have been a part of successful businesses since long before the 1930s. How could businesses possibly do that without mass communication?

                  Good luck to you, and your crusade.

                  I'll refrain from the name calling. You're doing fine with it.

                  Comment

                    #24
                    Re: Pricing Rant

                    Indeed?

                    You are of course aware that the first commercial research company was founded in the 1920s...

                    I could and almost want to go into the history of the transportation industry and explain to you how increase competion spawned the need for such a company to be founded (the need was starting to be seen in the early 1910's and a few studies were done before that)... Aye... but going into all of that would be fairly pointless because I don't think you would get it...

                    But here is the point for the current topic.

                    I want Vudu to be profitable. They are currently the best streaming provider we have.
                    There are costs of opperations for being a streaming provider... and I imagine they are quit substantal.
                    Ultraviolet has changed the income/cost structure of digital media....

                    What do you think happens to vudu if we only buy movies from another source and then use vudu to stream them?

                    I know and don't care that vudu isn't reading forum posts... (though some one would have to be an idiot to believe that there is no software searching the internet for common themes associated with discusions on UV or VUDU)
                    I have no crusade as you put it.... I have an opinion... one that I expressed you did not express an opinion... you instead did as you always do. You expressed that whoever said anything didn;t know what they were talking about. And you did such (as you always do) in an antagonistic fasion...

                    I could find you more tolerable if you acctually contributed ANYTHING to a topic but you don't.
                    "There's more to "brick and mortar" and "physical media" that goes into setting a price."
                    To which one must respond "duh" but in what fasion did that explain costs? It didn't...
                    The only useful contribution you make is that companies will eventually adjust to consumer purchaseing habits... we of course know this already but its fine for you to state it...

                    Comment

                      #25
                      Re: Pricing Rant

                      Pricing of streaming as a main source of videos is still rather 'new,' and prices are all over the place. It doesn't surprise me that different prices can be astonishing at times...we have no 'agreed upon' value structure in place. I do think/hope that the forums are one place we can let off a little steam, or at least see how others feel about things that bother us.

                      I remember bouncing between Amazon and Netflix all the time, trying to save a few bucks here and there, and never understanding their pricing setup, and so this comes as no surprise that Vudu is also a bit controversial in their pricing setup, but as already stated, more than one, it's supply and demand, among other things. So many 'other things',

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