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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Digital Bundles

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    #16
    Re: Digital Bundles

    Originally posted by jeffpn View Post
    My posting does not force you to stop waiting. My posting also does not impede Vudu from responding. (In fact, I COULD make a case that my post may promote a response from Vudu.) Carry on.
    That is exactly my point...what is the purpose of your posting? It had nothing to do with the topic of my thread, which is about the idea to allow us to create collections/bundles in an effort to make it easier for us to find our movies.

    Comment

      #17
      Re: Digital Bundles

      My point, as I've often tried to convey, is that Vudu does not owe you a response in a set amount of time, or even at all, on every issue/concern/whim that you have. I've seen Vudu respond to enough of your suggestions to know that thet they do pay attention here. They have a list of priorities. They'll address your issue when it's turn comes. I'm trying to help you see that.

      Comment

        #18
        Re: Digital Bundles

        Originally posted by jeffpn View Post
        My point, as I've often tried to convey, is that Vudu does not owe you a response in a set amount of time, or even at all, on every issue/concern/whim that you have. I've seen Vudu respond to enough of your suggestions to know that thet they do pay attention here. They have a list of priorities. They'll address your issue when it's turn comes. I'm trying to help you see that.
        If you want to "help" then either support the ideas presented in threads or offer other solutions...but do NOT pollute our threads with comments that do not support the topic of the thread.

        As a customer I do feel like I deserve a response and I will keep going until I either get a response or find a better service out there to use. You have made it very clear that you think Vudu doesn't need their customers and can do whatever they want (and not do whatever they don't want to do). Any idiot knows that is true, but anyone with a little common sense knows that in an industry that is about to have plenty of competition it is not very wise to ignore your customers or give them the cold shoulder. Any customer has a right to ask for things and every customer deserves a response.


        I also entered a 'case' for this feature request. For others interested in a feature like this, I will let everyone know what they say.

        Comment

          #19
          Re: Digital Bundles

          Am I missing something? Where did I say Vudu doesn't need customers? No company can survive without customers to buy their products and services. For you to suggest I said otherwise is completely inane.

          Here's a little flowchart for you: You request a feature from Vudu (or any other company in the world). If that company likes your feature, they will most likely acknowledge. I doubt most companies would give you a firm commitment. They would probably say something along the lines of seeing what they can do in the future.

          Let's assume the company is not interested in your suggestion. If they state that they are not interested, then they are setting themselves up for a debate. You most certainly would ask them, "Why not?" and not settle for anything less than an answer that you consider to be acceptable (which would be getting the company to change their mind, and agree to implement your suggestion.) This creates a loop, where you keep trying to convince a company to implement your idea, and the company has no intention of doing so. This is a huge waste of time for a company that has no intention of implementing a particular idea. It is far easier and more efficient for the company not to respond to a suggestion they are not interested in, even if that elicits future requests for the same idea.

          It is also possible that Vudu does like your idea, but it is too far down their list of priorities to address now, and continually providing updates to you when you feel you need them.

          I like the root of your idea. Vudu may not agree for any number of reasons.

          Comment

            #20
            Re: Digital Bundles

            Originally posted by jeffpn View Post
            I like the root of your idea.
            Vudu, here is another customer who likes the idea of being able to create collections or bundles in order to better organize our movies.

            You see, it isn't that hard to stay on topic...of course I had to strip out all your other off-topic and pointless comments.

            Comment

              #21
              Re: Digital Bundles

              What? No insults? Or are pointless comments reserved for your other thread?

              Comment

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