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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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BUFFERING, BUFFERING, BUFFERING!!!!

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    #1

    BUFFERING, BUFFERING, BUFFERING!!!!

    I have rented two movies and bought one and I haven't been able to see any of them, What do I do?
    Tags: None
    #2
    Re: BUFFERING, BUFFERING, BUFFERING!!!!

    Try power cycling your streaming device and modem/router at your location. Also make sure you have enough bandwidth to stream the quality you wish to view. Otherwise contact customer care so they can assist you.


    https://vudu.custhelp.com/app/ask

    Comment

      #3
      Re: BUFFERING, BUFFERING, BUFFERING!!!!

      What device are you using for Vudu viewing?

      Is your network wired or wireless?

      Who is your internet service provider?

      Did you test the signal strength?

      Did you reboot your router?

      Did you restart the device you're viewing Vudu movies on?

      Comment

        #4
        Re: BUFFERING, BUFFERING, BUFFERING!!!!

        Originally posted by Paragon818 View Post
        I have rented two movies and bought one and I haven't been able to see any of them, What do I do?
        It's sad but Vudu has buffering issues on any device I try to use. But if it's Ruku device what they will tell you is unplug it wait a minute then plug it back in. That will work for a while. If you internet speed is up to snuff. If I want to rent a movie I rent from Amazon, less hassle and no buffering. jmo till they fix it

        Comment

          #5
          Re: BUFFERING, BUFFERING, BUFFERING!!!!

          Originally posted by nycomet View Post
          What device are you using for Vudu viewing?
          Sony Blu-Ray, Panasonic Blu-Ray, Vizio Co Star / Google TV, iPhone, iPad, Windows Laptop's, Mac Laptops, Mac Desktop

          Is your network wired or wireless?
          Initially most were wired. Now most are connected to multiple Apple Airport Extreme connected in Bridge (extend) mode.

          Who is your internet service provider?
          Verizon FIOS 15 DOWN / 10 UP

          Did you test the signal strength?
          YES, even when I only had Charter Cable modem with 3 DOWN

          Did you reboot your router?
          I'VE NEVER had to do with with the Apple Airport Extreme's. They are flawless for me. So many routers, and even ethernet switches / hubs are just horrible though. I've had multiple problems and failures with Net Gear, DLink and most others. TrendNET has been pretty solid though.

          Did you restart the device you're viewing Vudu movies on?
          I'VE NEVER had to do that with any of my devices.

          In my case I buy quality gear most of the time so I don't have to worry about bad firmware, hardware, or overly complex set-up.

          I would blame the hardware, software, or settings and not Vudu. Just because someone can work just fine on device and not another does not mean it's Vudu or it's severs. That doesn't mean that doesn't happen but I would suggest it's far from the rule.

          I NEVER use the Wifi built into a device that is idle (desktop, blu-ray, streamer) as the equipment is sub-par and the software / firmware is more of a problem. I will use a hardwired ethernet, or connect it to another router (via ethernet) in bridge mode. I use a Apple Airport Extreme everywhere I have fixed equipment. This also leads to better wifi for mobile devices.

          Comment

            #6
            Re: BUFFERING, BUFFERING, BUFFERING!!!!

            Originally posted by Paragon818 View Post
            I have rented two movies and bought one and I haven't been able to see any of them, What do I do?
            I was experiencing issues for the first time, myself. I usually have a flawless connection but not tonight. My joint is hooked up via lan right next to the cable modem and still was buffering ... that made me a saaaaaad panda.

            Comment

              #7
              Re: BUFFERING, BUFFERING, BUFFERING!!!!

              I am using a PS3 I have wireless, it's Timewarner. I did run the test and I restarted the PS3 and still just buffering then I tried it on my PC and it's the same thing>>>

              Comment

                #8
                Re: BUFFERING, BUFFERING, BUFFERING!!!!

                Originally posted by jeremymc7 View Post

                In my case I buy quality gear most of the time so I don't have to worry about bad firmware, hardware, or overly complex set-up.

                I would blame the hardware, software, or settings and not Vudu. Just because someone can work just fine on device and not another does not mean it's Vudu or it's severs. That doesn't mean that doesn't happen but I would suggest it's far from the rule.

                I NEVER use the Wifi built into a device that is idle (desktop, blu-ray, streamer) as the equipment is sub-par and the software / firmware is more of a problem. I will use a hardwired ethernet, or connect it to another router (via ethernet) in bridge mode. I use a Apple Airport Extreme everywhere I have fixed equipment. This also leads to better wifi for mobile devices.

                I noticed one thing on that list that would be an issue for me, the FIOS 15/10 service....with that tier, VUDU's bandwidth demand may be pushing it.......I upgraded to FIOS Quantum 50/25 and I do not have any buffering issues.....Also with all the devices listed, that bandwidth would be eaten up quickly if multiple devices were used at the same time, especially for HDX content......

                Comment

                  #9
                  Re: BUFFERING, BUFFERING, BUFFERING!!!!

                  Originally posted by Paragon818 View Post
                  I am using a PS3 I have wireless, it's Timewarner. I did run the test and I restarted the PS3 and still just buffering then I tried it on my PC and it's the same thing>>>
                  Could you send me a PM with your email address included? I would like to get a case started for you so we can assist.

                  Comment

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