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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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movies to rent

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    #16
    Re: movies to rent

    Alot of us have already whined about the selection in older posts, but there's no sense in us repeating it ... we're just waiting and seeing ....

    Comment

      #17
      Re: movies to rent

      Originally posted by Cjohn17 View Post
      VUDU team,

      Overall, I think the moderators need to do a better job of listening to visitor's opinions rather than holding sermons about how THEY like to experience movies. They would do well to remember these are potential customers and early adopters they are preaching to. The last thing they want to hear is how they need to change their viewing habits to accommodate VUDU.

      I work for a large & successful national retail chain. I think can offer some insight rather forum fanboy chatter. The first mistake a new vendor often makes is try to make the customer fit your model instead of your product fitting their lifestyle. Just a suggestion, ignore it at your peril.

      I suggest that forum visitors shouldn't be shy about what they want out of this product. If they have viewing needs or experiences that aren't being met, VUDU needs to adapt to be successful. Push back.
      I agree with you about " The last thing they (customers) want to hear is how they need to change their viewing habints to accommodate Vudu" when it should be the other way around or a "super Moderator" calling feedback a "gripe". I took the chance on this device and I don't think that it is unrealistic for be to want my money's worth. I know the company has it hands tied but that it not going to stop customers from wanting what they expected in the first place. Eg. Movies on demand at an equally current release schedule as Blcoksbuster, Netflicks etc.

      Comment

        #18
        Re: movies to rent

        Originally posted by Cjohn17 View Post
        I suggest that forum visitors shouldn't be shy about what they want out of this product. If they have viewing needs or experiences that aren't being met, VUDU needs to adapt to be successful. Push back.
        I also think that other form visitors that disagree with those requests shouldn't be shy about saying they like the current design and direction.

        Comment

          #19
          Re: movies to rent

          I'm sorry for having to play devil's advocate, but I think it is unreasonable to ask someone to shell out $399 and then not be able to rent movies that have been available for years at Blockbuster. Why is that so difficult to understand?

          And consumers don't want to hear that VUDU's hands are tied by movie studios as to when they offer titles for rent. Especially after customers have spent so much money for VUDU's selling point of convenience. Waiting weeks to rent a title is no convenience when consumers can run down to the local rental chain - today. I'm pretty sure catering to impulse buying is Marketing 101.

          If VUDU has mismanaged their agreements with the movie studios then my sympathies go out to them. But I can't invest in mismanagement nor would I advise others to either. I truly hope VUDU can match their technical achievement of content delivery with a robust catalog of quality titles ready to rent and be competitive with chain outlets - soon.

          If not, the future looks bleak. All the happy talk in the world by the forum moderators won't save them or their VUDU investment. Remember the debacle that was DIVX in the '90s?

          Happy Thanksgiving all!

          Comment

            #20
            Re: movies to rent

            Originally posted by Cjohn17 View Post
            I'm sorry for having to play devil's advocate, but I think it is unreasonable to ask someone to shell out $399 and then not be able to rent movies that have been available for years at Blockbuster. Why is that so difficult to understand?
            I shelled out $250 for my first CD player when I couldn't even get CDS of albums that had been available for years. I bought one of the first DVD players and the same thing happened. Now I bought one of the first VOD boxes on the planet and it's the same thing (though much farther along this time). Either this is temporary, in which case just a little patience is in order (You didn't need to run out and buy a box in the first month or 2), or it won't, in which case Vudu will have difficulty down the line. Given that you have 30 days to return the box at no cost to you if you find you can't be patient, I don't see the issue.

            Comment

              #21
              Re: movies to rent

              Originally posted by Cjohn17 View Post
              Remember the debacle that was DIVX in the '90s
              That was something that nobody wanted. This isn't the same thing.

              Comment

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