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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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New to Vudu. Looking to better understand the 24-hour rental limitation.

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    #1

    New to Vudu. Looking to better understand the 24-hour rental limitation.

    Greetings Vudu community.

    I signed up today primarily using my Oppo-95 Blu Ray player with my 65" Plasma Samsung whoot.

    I am seriously confused at the reasoning behind the 24 hour rental limitation to watch a film and hoping to get some insight. Certainly not trying to start an argument by any stretch of the imagination.

    I just don't understand. If one rents a film, they are basically forced to finish it; practically speaking. If I sit down after dinner to watch a movie and something comes up; or I'm just too tired to finish it, I may not be able to continue watching again until after dinner the next night; or night after for that matter. Under the 24 hour rule here at Vudu I'd have to rent all over again.

    How is this reasonable and why does this rule even exist?

    Thank you.

    Terrapin
    Tags: None
    #2
    Re: New to Vudu. Looking to better understand the 24-hour rental limitation.

    It's completely up to whoever owns the rental license (which may or may not be the studio, but it's definitely not Vudu). Vudu has some movies that have a 48-hour rental period. A lot of us have said that we would rent a lot more movies if we knew we had a week to watch them, even if we were only allowed to play it through once and not rewind it, but apparently the license holders aren't comfortable with more flexible rentals for some reason.

    Comment

      #3
      Re: New to Vudu. Looking to better understand the 24-hour rental limitation.

      Originally posted by MaxH View Post
      It's completely up to whoever owns the rental license (which may or may not be the studio, but it's definitely not Vudu). Vudu has some movies that have a 48-hour rental period. A lot of us have said that we would rent a lot more movies if we knew we had a week to watch them, even if we were only allowed to play it through once and not rewind it, but apparently the license holders aren't comfortable with more flexible rentals for some reason.
      Thank you for explaining. I really appreciate it.

      This makes sense, as I couldn't understand why any semi-awake human at Vudu would limit us like this.

      It's really a shame because it's seriously interfering with the business model and potential of this service. Unless one is retired or on vacation, life is busy. Things happen. So silly. It's not even a physical rental or a cheap one either, Actually, a Vudu rental is twice as much than my local video store that gives me two days for new releases and 7 on older. So this comes down to paying a lot for a lot less time for convenience which may or may not even be needed.

      The studio is not being remotely reasonable and every one loses.

      Comment

        #4
        Re: New to Vudu. Looking to better understand the 24-hour rental limitation.

        If it's a licensing issue why is it not different for every studio? Also, ATT Uverse on-demand rents the same new arrivals in HD for $6.00 for 48hrs! Please explain in more detail how Uverse is able to do this. My rentals from VUDU would increase exponentially if the 48HR rule was in effect. As it is now it's very limiting because of the 24 hr time constraint. Once again, how is this not a VUDU problem when Uverse is doing it?

        Comment

          #5
          Re: New to Vudu. Looking to better understand the 24-hour rental limitation.

          Originally posted by nickeller View Post
          If it's a licensing issue why is it not different for every studio? Also, ATT Uverse on-demand rents the same new arrivals in HD for $6.00 for 48hrs! Please explain in more detail how Uverse is able to do this. My rentals from VUDU would increase exponentially if the 48HR rule was in effect. As it is now it's very limiting because of the 24 hr time constraint. Once again, how is this not a VUDU problem when Uverse is doing it?
          Some movies on Vudu do have a 48 hour rental period. Again, it all depends on the studio.

          Comment

            #6
            Re: New to Vudu. Looking to better understand the 24-hour rental limitation.

            Originally posted by Terrapin View Post
            Greetings Vudu community.

            I signed up today primarily using my Oppo-95 Blu Ray player with my 65" Plasma Samsung whoot.

            I am seriously confused at the reasoning behind the 24 hour rental limitation to watch a film and hoping to get some insight. Certainly not trying to start an argument by any stretch of the imagination.

            I just don't understand. If one rents a film, they are basically forced to finish it; practically speaking. If I sit down after dinner to watch a movie and something comes up; or I'm just too tired to finish it, I may not be able to continue watching again until after dinner the next night; or night after for that matter. Under the 24 hour rule here at Vudu I'd have to rent all over again.

            How is this reasonable and why does this rule even exist?

            Thank you.



            Terrapin

            It's no different then when I was renting physical media in years past. You paid for a specific time window. If you brought it late, even an hour you paid for an extra day, or at least a penalty.

            Same goes for rental cars, rental tools, etc.

            Just because it's virtual goods instead of physical goods doesn't make it tangible, nor should the owner give up any profits. It's a structure that was set up a long time ago and has just stuck around.

            Comment

              #7
              Re: New to Vudu. Looking to better understand the 24-hour rental limitation.

              Originally posted by nickeller View Post
              If it's a licensing issue why is it not different for every studio? Also, ATT Uverse on-demand rents the same new arrivals in HD for $6.00 for 48hrs! Please explain in more detail how Uverse is able to do this. My rentals from VUDU would increase exponentially if the 48HR rule was in effect. As it is now it's very limiting because of the 24 hr time constraint. Once again, how is this not a VUDU problem when Uverse is doing it?
              I would hazzard a highly uneducated guess that Uverse doesn't have a rental catalog of:

              Extensive Disney titles
              3D titles
              7.1 Surround titles

              I seriously doubt that anyone other than someone inside Uverse or the studios knows exactly the specifics. All contracts with all products and all companies are pretty much negotiated, especially at a higher / larger company level. Yes, there are always stock, entry level, and exception contracts.

              Point being that no one company offers everything to all people. There is always something that someone else offers. Grass is always greener.

              UVerse isn't always 2-days either. There's fine print. MOST movies may be 2-days but it's on case by case basis. You can pull up a list and I'm scrolling through it and I'm seeing a lot of 2's but quite a few 1's but alos a few 3's as well oddly enough.

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