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Not free for new users

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    Not free for new users

    After signing up for VUDU because I see on the website that the first 10 movies are free, then my credit card was charged, I noticed the offer is expired nearly 2 weeks ago. It is pitiful that in this day the web pages cannot be updated the day of expiration. I feel ripped off.

    #2
    Re: Not free for new users

    Originally posted by rterry11@embarqmail.com View Post
    After signing up for VUDU because I see on the website that the first 10 movies are free, then my credit card was charged, I noticed the offer is expired nearly 2 weeks ago. It is pitiful that in this day the web pages cannot be updated the day of expiration. I feel ripped off.
    You read it wrong. You don't get your first ten movies free. You get 10 movies free that are listed on this page:
    http://www.vudu.com/free_movies_promotion.html
    Contact customer support and maybe if you are lucky they can refund your purchases.

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      #3
      Re: Not free for new users


      Ouch.

      Comment


        #4
        Re: Not free for new users

        But I thought they only gave you a selection of specific freebe movies to choose from.... Not quite sure how they billed you for them when they show in my account as a promo redemption. I got 10 from VUDU and 10 from CinemaNow, and they were both different titles to select from and both redeemed on my UV account so they even showed up on flixster now though I have to admit I'm kinda not liking flixster anymore now that I am using the VUDU app.

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          #5
          Re: Not free for new users

          Originally posted by BWheeler View Post
          But I thought they only gave you a selection of specific freebe movies to choose from.... Not quite sure how they billed you for them when they show in my account as a promo redemption. I got 10 from VUDU and 10 from CinemaNow, and they were both different titles to select from and both redeemed on my UV account so they even showed up on flixster now though I have to admit I'm kinda not liking flixster anymore now that I am using the VUDU app.
          It sounds like the user picked 10 movies of his choice from the entire Vudu catalog.

          Comment


            #6
            Re: Not free for new users

            At least when I signed up, you got to pick 10 from 30 or so from CinemaNow, but had no choice on the Vudu titles. It looks like Vudu is still that way.

            But yeah, ouch. Like the first responder said, I'd get with Vudu support and get those movies out of your account for a refund. I'm sure that's happened before.

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