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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Best Buy Scare

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    #1

    Best Buy Scare

    I placed an order on BB's website for a box to be shipped to my parents for Christmas. Paid for expedited shipping just to make sure they got it in time. It showed arrival would be on the 22nd or 23rd and I thought I was set. Then I got an e-mail saying that it was backordered 1-2 weeks and would not arrive by the 24th. Needless to say I was upset so I called not once but three times. I was told there was zero stock in any of the distribution centers and it would not arrive by Christmas and asked if I wanted to cancel the order that there was nothing else they could do for me. I said that was not a solution to my problem and asked for them to have one shipped from one of the stores and was told they don't do that. I asked why even today it shows available on the website and was told it was probably a glitch in the system. Finally the third person I spoke with was actually sales not customer service and she actually took the time to look into it more and after a long time she found out that it ships directly from Vudu. So we concluded that that was the reason for the backorder notice because of course they (BB), don't have any stock. I take this to mean BB online never has stock and all units ship directly from Vudu. Maybe I am the only one who didn't know BB online orders shipped directly from Vudu. I got my box directly from Vudu so this was my first time to buy one from BB online. BB really needs to fix their system so people don't get back order e-mails. So this is my cautionary tale in case anyone else finds themselves in the same situation. Hopefully my Mom and Dad get their box by Christmas. Sorry to go on and on. /end rant
    Last edited by Ninja; 12-21-2008, 06:37 PM. Reason: To clarify I guess BB online never has stock and units ship from Vudu.
    Tags: None
    #2
    Re: Best Buy Scare

    Bestbuy Online is separate from the BestBuy brick and mortar stores. It's always been a pain dealing with them for me when I've had problems. Plus they don't pricematch from other stores when you order online either.

    Comment

      #3
      Re: Best Buy Scare

      That's too bad, looks like they've been swamped with xmas orders and are selling them faster than they can make 'em!

      The bestbuy offer was a pretty good deal, I'm not surprised they are selling so much. If it helps there's a google map mock-up on the Vudu web page somewhere showing the bestbuy stores that carry them. You might have one within a reasonable distance.

      Comment

        #4
        Re: Best Buy Scare

        Sorry to hear of your troubles. This is still a awesome of product. Keep your hopes up this may still workout.

        Comment

          #5
          Re: Best Buy Scare

          Originally posted by Ninja View Post
          Finally the third person I spoke with was actually sales not customer service and she actually took the time to look into it more and after a long time she found out that it ships directly from Vudu.
          That's crazy that they told you that web orders get shipped from us. All bestbuy.com orders get shipped from their warehouses. Of course their warehouses are stocked from our distribution centers but it's up to them to keep their stock on hand.
          Vudu Forum Moderator

          Comment

            #6
            Re: Best Buy Scare

            I should have known not to believe anything BB told me Oh well I hope my parents get their box by Christmas. I've had mine for a year and love it. I'm thinking about getting a second box for myself before the BB promotion runs out. But after this experience I don't even know if they would get it to me in time to activate the second box so that I could get the movie credit before 1/15.

            Comment

              #7
              Re: Best Buy Scare

              Originally posted by Ninja View Post
              I should have known not to believe anything BB told me Oh well I hope my parents get their box by Christmas. I've had mine for a year and love it. I'm thinking about getting a second box for myself before the BB promotion runs out. But after this experience I don't even know if they would get it to me in time to activate the second box so that I could get the movie credit before 1/15.
              I guarantee you can get them a VUDU box by Christmas by Re-Gifting!!! Think about it.

              Comment

                #8
                Re: Best Buy Scare

                Originally posted by Ninja View Post
                I should have known not to believe anything BB told me Oh well I hope my parents get their box by Christmas. I've had mine for a year and love it. I'm thinking about getting a second box for myself before the BB promotion runs out. But after this experience I don't even know if they would get it to me in time to activate the second box so that I could get the movie credit before 1/15.
                Just get the box directly from VUDU using current $149 promo:$99 for the box + 50 in credits (or $199 if you want wireless bridge). Plus, you probably won't have to pay any tax.

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