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Multiple attempts to contact vudu

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    Multiple attempts to contact vudu

    I may be a little new in the vudu world but when I got my vudu player from walmart, I registered with vudu via walmart. Problem I cannot access my vudu account if I go somewhere away from home. So I started another vudu account using same email. I want to be able to combine the two accounts into 1 without losing my purchased movies. I read that this is possible by contacting vudu support. I have done this via phone (several different times thought the day, and left message) and via email. I have received absolutely NO response and it been over a month. I am growing very frustrated and was giving praise to vudu before now I'm beginning to dislike it for this reason. Could someone please please respond.

    #2
    Re: Multiple attempts to contact vudu

    Originally posted by Buckeye View Post
    I may be a little new in the vudu world but when I got my vudu player from walmart, I registered with vudu via walmart. Problem I cannot access my vudu account if I go somewhere away from home. So I started another vudu account using same email. I want to be able to combine the two accounts into 1 without losing my purchased movies. I read that this is possible by contacting vudu support. I have done this via phone (several different times thought the day, and left message) and via email. I have received absolutely NO response and it been over a month. I am growing very frustrated and was giving praise to vudu before now I'm beginning to dislike it for this reason. Could someone please please respond.
    Hi Buckeye,

    Our apologies for the delay in your case. Would you mind posting your case reference number so that we can help?

    Comment


      #3
      Re: Multiple attempts to contact vudu

      Originally posted by DanielH View Post
      Hi Buckeye,

      Our apologies for the delay in your case. Would you mind posting your case reference number so that we can help?



      I was never given a case reference number.

      Comment


        #4
        Re: Multiple attempts to contact vudu

        Originally posted by Buckeye View Post
        I was never given a case reference number.
        Alright, could you send me your account email address in a private message?

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