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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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where is my $50 movie credit from the christmas special?

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    #16
    Re: where is my $50 movie credit from the christmas special?

    Originally posted by rstone View Post
    I can see how that might rub people the wrong way.
    Yes.... It's really not about the money, just the principle. Even though I can afford to blow $20 bucks, I still would not be happy paying it, when in concept I'm supposed to have $200 on my account to rent movies with.

    Comment

      #17
      Re: where is my $50 movie credit from the christmas special?

      Originally posted by HeadHodge View Post
      Yes.... It's really not about the money, just the principle. Even though I can afford to blow $20 bucks, I still would not be happy paying it, when in concept I'm supposed to have $200 on my account to rent movies with.
      Well the principle to me would be that I would appreciate the free movies and realize that I'm going to spend that other money eventually anyway. Would anyone really be happier if they got no free movies and had to set up their account with $20 like those of us who didn't get any free movies? I didn't think so. This claiming that the argument on principle is looking at the whole situation in the most negative way possible and ignoring the fact that they got something of significant value in the free movies.

      Comment

        #18
        Re: where is my $50 movie credit from the christmas special?

        Originally posted by jokeysmurf View Post
        If I bought the Vudu through their online site, then I think they are able to know my card is valid. The idea they need to charge another $20 to prove it's a valid card just doesn't fly.
        It does fly for registering "gifts" bought by somebody else, and there's also scenarios where folks might want their Vudu purchase on one card, and their recurring rental on a different card. This is not to say I don't agree with you on the point of needing to make this process and charge more transparent. I just like to find exceptions to the rule

        Comment

          #19
          Re: where is my $50 movie credit from the christmas special?

          Originally posted by Nded View Post
          It does fly for registering "gifts" bought by somebody else, and there's also scenarios where folks might want their Vudu purchase on one card, and their recurring rental on a different card. This is not to say I don't agree with you on the point of needing to make this process and charge more transparent. I just like to find exceptions to the rule
          Yes those are good exceptions, they are valid, but they aren't the case with those of us here who experienced this, so....

          But yeah, if they wanted a very robust registration system they would have to take these into account. This just proves it's a hard thing to get right the first time, so I'm giving them a pass.

          Comment

            #20
            Re: where is my $50 movie credit from the christmas special?

            Originally posted by jokeysmurf View Post
            But yeah, if they wanted a very robust registration system they would have to take these into account. This just proves it's a hard thing to get right the first time, so I'm giving them a pass.
            According to Brain it's not a hard thing to do at all. Apparently VUDU has an Eniac 1000 sitting in the back room with nothing better to do.

            Comment

              #21
              Re: where is my $50 movie credit from the christmas special?

              you all must understand its a very appealing thing for a company to overlook in todays economy seeing is you need credits to get the thing working, especially around christmas/new years for whence the unit special runs :/



              makes me sad

              Comment

                #22
                Re: where is my $50 movie credit from the christmas special?

                Originally posted by bluedrop View Post
                you all must understand its a very appealing thing for a company to overlook in todays economy seeing is you need credits to get the thing working, especially around christmas/new years for whence the unit special runs :/



                makes me sad
                Well that's the point I keep trying to make is, who wants to get a Christmas gift that is going to cost you at least $20 to use it?

                And what do you do if you decide you don't like your gift? Return it? Re-Gift it? If you do either of those how do you deactivate the box to protect your personal info?

                Comment

                  #23
                  Re: where is my $50 movie credit from the christmas special?

                  And let's make it clear here - no one is losing money. You're having to put $20 you might not have expected on your VUDU account that you can use for purchases or rentals. But you're not losing money.

                  It would be nice if the requirement were listed on the webpage when you ordered the "holiday special" just to alleviate this as a sore point. But there is nothing inappropriate or unfair happening here.

                  Comment

                    #24
                    Re: where is my $50 movie credit from the christmas special?

                    Originally posted by jleavens View Post
                    And let's make it clear here - no one is losing money..
                    So, you're saying that if I received a box as a present and didn't like it and decided to not use it, then VUDU will credit my card with $20??

                    Comment

                      #25
                      Re: where is my $50 movie credit from the christmas special?

                      Originally posted by HeadHodge View Post
                      So, you're saying that if I received a box as a present and didn't like it and decided to not use it, then VUDU will credit my card with $20??
                      In this case, absolutely yes, unless you first watched more than $50 worth of movies (or $200 for the BB promo). If you cancel your account, all unused real dollars are returned, and seeing as Vudu Bucks are used before real bucks, you would get your $20 back.

                      Comment

                        #26
                        Re: where is my $50 movie credit from the christmas special?

                        Originally posted by bluedrop View Post
                        you all must understand its a very appealing thing for a company to overlook in todays economy seeing is you need credits to get the thing working, especially around christmas/new years for whence the unit special runs :/



                        makes me sad

                        Well, you could use a DEBIT card instead of a CREDIT card....

                        BTW, do you know of any theaters that will let you watch the movie BEFORE you pay for it?

                        Comment

                          #27
                          Re: where is my $50 movie credit from the christmas special?

                          Originally posted by bluedrop View Post
                          you all must understand its a very appealing thing for a company to overlook in todays economy seeing is you need credits to get the thing working, especially around christmas/new years for whence the unit special runs :/



                          makes me sad
                          So, let me get this straight.

                          You purchase a box that will cost you money to use (rent or purchase movies). And then you complain that you have to pay money to use it?

                          Huh?

                          Yet, you don't mind paying $8 or $9 a month for Netflix wether you use it or not?

                          I don't get your attitude. If you can't afford the 20 bucks to get started then you have no business owning a Vudu or a Roku Netflix player for that matter.

                          Leave out the stuff about the economy if you can afford to spend the 20 bucks. But if "your" economy is that bad, you need to think about what you are spending your money on.

                          Comment

                            #28
                            Re: where is my $50 movie credit from the christmas special?

                            I spend more than $20 a month just on cable card fees for the four TiVos I use with FIOS.

                            Comment

                              #29
                              Re: where is my $50 movie credit from the christmas special?

                              Originally posted by jleavens View Post
                              And let's make it clear here - no one is losing money. You're having to put $20 you might not have expected on your VUDU account that you can use for purchases or rentals. But you're not losing money.

                              It would be nice if the requirement were listed on the webpage when you ordered the "holiday special" just to alleviate this as a sore point. But there is nothing inappropriate or unfair happening here.
                              Yes there is something inappropriate happening here. It's misleading. Intentional or not, that is not appropriate. Regardless of how minor the issue is in the grand scheme of things.

                              Comment

                                #30
                                Re: where is my $50 movie credit from the christmas special?

                                Originally posted by jokeysmurf View Post
                                Yes there is something inappropriate happening here. It's misleading. Intentional or not, that is not appropriate. Regardless of how minor the issue is in the grand scheme of things.
                                I disagree about being inappropriate. There's probably a large number of boxes purchased as gifts by a completely different person than the one using it. Additionally, most of us have used two different accounts for purchasing the box vs. the normal movie watching. I can easily see people using a regular credit card to buy the box but then using a debit card for movie watching.

                                Bottom line is that the system is the way it is. You have received a very good deal. We can disagree on this until the cows come home but it's the way it is. Now go and enjoy your box.

                                Comment

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