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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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SHARE MY MOVIES: bug

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    #1

    SHARE MY MOVIES: bug

    A user who accepts an invitation is not presented with their UVVU.com credentials during their process of accepting and signing up.

    However, they can click on the "UltraViolet Site" link under their profile on vudu.com and it takes them to the UVVU.com site with passing their credentials for them via API.

    The problem is they then have free reign to delete titles from the UVVU library by clicking on a title and then clicking on the trash can icon.

    This could erase hard earned titles from an owner's account without their knowledge or permission.

    Either standard users on the UVVU.com site need to have their permissions to delete titles removed or Vudu.com needs to take out the API link to UVVU.com for users setup this way.
    Tags: None
    #2
    Re: SHARE MY MOVIES: bug

    Originally posted by Walter-S_North_Carolina View Post
    A user who accepts an invitation is not presented with their UVVU.com credentials during their process of accepting and signing up.

    However, they can click on the "UltraViolet Site" link under their profile on vudu.com and it takes them to the UVVU.com site with passing their credentials for them via API.

    The problem is they then have free reign to delete titles from the UVVU library by clicking on a title and then clicking on the trash can icon.

    This could erase hard earned titles from an owner's account without their knowledge or permission.

    Either standard users on the UVVU.com site need to have their permissions to delete titles removed or Vudu.com needs to take out the API link to UVVU.com for users setup this way.
    Make sure you trust the people you're inviting to your account. Standard members have the ability to delete movies from the UV library. Basic members don't have the rights to stream.

    Comment

      #3
      Re: SHARE MY MOVIES: bug

      Originally posted by DanielH View Post
      Make sure you trust the people you're inviting to your account. Standard members have the ability to delete movies from the UV library. Basic members don't have the rights to stream.
      Understood.

      IMHO, a standard user which is what is created from this feature though automated API calls, should not have the ability to go into the library and start to whack titles from the owner's collection.

      Only a "Full" user should have these rights.

      Comment

        #4
        Re: SHARE MY MOVIES: bug

        Originally posted by DanielH View Post
        Make sure you trust the people you're inviting to your account. Standard members have the ability to delete movies from the UV library. Basic members don't have the rights to stream.
        Daniel, Vudu is now promoting the share feature and to reiterate Walter's point, either UV should not allow standard members to delete movies or Vudu should not enable the autologin into the Ultraviolet account. Cinemanow and Flixster do not provide the UV autologin feature, while TargetTicket does.

        Comment

          #5
          Re: SHARE MY MOVIES: bug

          Originally posted by Walter-S_North_Carolina View Post
          Understood.

          IMHO, a standard user which is what is created from this feature though automated API calls, should not have the ability to go into the library and start to whack titles from the owner's collection.

          Only a "Full" user should have these rights.
          Unfortunately, the roles are controlled by UV. We could give invitees a "basic" account, but they won't be able to stream, which would defeat the purpose of this feature. You may want to shoot UV support an email explaining your thoughts and concerns about the "standard" accounts being able to delete titles from the UV collection.
          Vudu Forum Moderator

          Comment

            #6
            Re: SHARE MY MOVIES: bug

            Hi JohnA,

            that has been done.

            If I can respectfully make a suggestion. There is a check box an invit-ee need select indicating they understand that purchases they make will be added to the UV account they are linking to. They have to select this check box while signing up.

            A similar check box should be made clear for the invit-or they need check indicating before sending out an invitation reading:

            "Be WARNED. THE PERSON YOU ARE INVITING WILL HAVE FULL ACCESS TO AT WILL DELETE ANY AND OR ALL TITLES IN YOUR UV LIBRARY SO YOU HAD BEST BE GOOD & SURE THEY ARE FRIENDLY AND YOU NEVER DO ANYTHING TO UPSET THEM. OTHERWISE, YOUR ENTIRE INVESTMENT IN ULTRAVIOLET TITLES EXISTENCE REST WITH THE WHIM OF THIS PERSON YOU ARE INVITING".

            Sincerely,

            -Walter S

            Comment

              #7
              Re: SHARE MY MOVIES: bug

              Originally posted by JohnA View Post
              Unfortunately, the roles are controlled by UV. We could give invitees a "basic" account, but they won't be able to stream, which would defeat the purpose of this feature. You may want to shoot UV support an email explaining your thoughts and concerns about the "standard" accounts being able to delete titles from the UV collection.
              Yes the more users that complain to UV about this the better. But Vudu is a member of UV and should carry more weight on this issue.

              Comment

                #8
                Re: SHARE MY MOVIES: bug

                From http://watch.vudu.com/share/

                .........And you will never have to worry about accidental purchases or changed settings.
                I would say deleted movies are a changed setting.

                Comment

                  #9
                  Re: SHARE MY MOVIES: bug

                  Originally posted by Grey Ghost View Post
                  Yes the more users that complain to UV about this the better. But Vudu is a member of UV and should carry more weight on this issue.
                  surely while developing this new integration feature, Vudu developers were in contact with staff at DECE in respect to the API in use. This is a extension of the use case testing which should be followed up on. I agree with the G.G..


                  ...but I do have a UVVU.com case open as well.

                  Comment

                    #10
                    Re: SHARE MY MOVIES: bug

                    Here is the response I received from UVVU.com support.

                    (UltraViolet Customer Care Team)

                    May 16 07:06 PM

                    Hello,

                    Thank you for contacting UltraViolet Customer Support.

                    Regrettably, at this time, Standard users have the ability to delete titles from the UltraViolet library.

                    UltraViolet is constantly working to improve its services. If you have any further questions or concerns, please let us know and we would be happy to assist.

                    Thank you for your patience and understanding during this process,

                    UltraViolet Customer Care
                    http://www.uvvu.com

                    For Frequently Asked Questions http://www.uvvu.com/faqs.php
                    So apparently they regret the ability of standard users to delete movies.
                    Lets hope it is changed soon. I am not holding my breath, but maybe they will fix it.

                    Permission to delete movies is not actually listed as one of the permissions of standard users, but they do have it. I think the ability to delete movies was added after permissions of the user groups were defined and it may have been given without much thought.

                    Comment

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