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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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2 questions from a Newbie

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    #1

    2 questions from a Newbie

    1. Is there a way to have the parental controls to default to on. Now I turn them off when my wife and I want to watch somehting, but if we forget to go back in after the movie and reset them they remain off. How do I go about setting it so that either it defaults to on when power starts up or after a period of time? It seems pointless to have the controls if they arent on anytimne someone forgets to reset them.

    2. Why is it that I can buy some movies and not rent them. I have seen a number of films that are available for sale but not rental. Many of these have been out for a while. Why is that?

    Thanks
    Tags: None
    #2
    Re: 2 questions from a Newbie

    Originally posted by woodcarver View Post
    1. Is there a way to have the parental controls to default to on. Now I turn them off when my wife and I want to watch somehting, but if we forget to go back in after the movie and reset them they remain off. How do I go about setting it so that either it defaults to on when power starts up or after a period of time? It seems pointless to have the controls if they arent on anytimne someone forgets to reset them.
    I think there's a way to do this so you have to enter your password every time to use a protected function. I'll need to test a few things to be sure - I'll get back to you on this one.

    2. Why is it that I can buy some movies and not rent them. I have seen a number of films that are available for sale but not rental. Many of these have been out for a while. Why is that?

    Thanks
    Ahh, the complexities of studio licensing agreements. This is always a studio decision, which can be due to a wide variety of reasons. I know that if Vudu had control over it, every title would have Rent and Sale options.

    Comment

      #3
      Re: 2 questions from a Newbie

      Well, you can enable "browsing" content without a password, and then require a "works one time" password to play or rent/buy. I'm guessing you don't want to do it that way, as the concept you've suggested does make sense.

      Comment

        #4
        Re: 2 questions from a Newbie

        Originally posted by woodcarver View Post
        1. Is there a way to have the parental controls to default to on. Now I turn them off when my wife and I want to watch somehting, but if we forget to go back in after the movie and reset them they remain off. How do I go about setting it so that either it defaults to on when power starts up or after a period of time? It seems pointless to have the controls if they arent on anytimne someone forgets to reset them.
        I am confused by what you are stating here. You don't have to turn off parental controls to rent/watch a movie via the partental controls settings screen. Once you select a movie to rent/watch it will pop up with a screen to enter your code and you can rent/watch a movie etc.

        After about 5 or 6 seconds the parental control code would be asked again if you stop watching the movie and go back to the any of the VUDU's menus.

        Comment

          #5
          Am I missing something easy????

          OK one down one to go. Saw the answer regarding rent/buy. Thx

          Here is the scenario regarding the parental controls. We have a young son that has some developmental issues, but loves films, videos, computer etc. I want to make sure that he cannot access even the previews of an R rated movie (would prefer he not see the titles or movie jackets). The parental controls work perfect. Set what you want to be able to see and feel safe.

          Now let me explain my issue and maybe it is just my newbee status. We have the parental controls set to block everything except g, PG and non rated family approved. Those are the only titles that can be seen with controls on and of course it takes a code to purchase or rent. For my wife and I to even see what films (including R NR17 and PG14) to watch we have to remove the control (as it should be) then watch a film. If either of us watch, scans lists, goes to U TUBE, whatever and forgets to turn the control back on the control is WORTHLESS. We also want to be able to allow our nanny and baby sitters to have access to the full range of movies. Add in grandparents and you have a whole lot of people who could forget to put the controls back on after using the system.

          It seems easy to me to have a choice to have the system default to controls on. If the power is turned off or the box isnt used for a period of time the controls switch on. The capability is already built in. Someone mentioned in a previous thread that when controls are ON if you dont use it, it locks. Why not make that a permanent option, not force it on anyone but give it as an option. It would make it that much more family friendly to know that parental controls will be on any time the vudu is turned on or not used for 30 minutes (or 5 or 10 or whatever).

          I feel like I have to be missing somehting because this seems like such a simple concept. It would be a big marketing tool for parental websites and magazines. What good are the controls if aren't in place? Parents of any kids who want the controls would want to know that it is always going to be there, not only if someone remebered to put it on.

          Any help would be appreciated. I am still in my 30 day period and want to try to find a work around until they make this upgrade (or I want to see what I am missing if that is all there is)
          Great product--but this might be a deal breaker.
          Last edited by woodcarver; 01-12-2009, 09:45 PM. Reason: missed a point

          Comment

            #6
            Re: 2 questions from a Newbie

            Thanks for the clarification. Yes you are right if you block content from being displayed on the VUDU screen via parental controls they only way you can see it is to turn off that control or parental controls all together.

            I have the same issue as you with young kids. But instead of turning off all the parental controls when I want to see the movie placards I just turn off the option that blocks them in parental controls and then turn them back on again. This keeps some sanity since the other controls prevent viewing/renting of content.

            I agree that there needs to be some type of "Timer" that you can set in parental controls that say: "Disabled but re-enable in X hours". That would be a great feature to add and I think that request may have been submitted by other community members also.

            Thanks again for the clarification and enjoy your VUDU.

            Comment

              #7
              Re: 2 questions from a Newbie

              I submitted this suggestion as a Feature Reuqest in the beta system. That's no guarantee we'll get the feature, but Vudu has a great history of implementing good suggestions, and this is definitely a good idea.

              Comment

                #8
                Re: 2 questions from a Newbie

                Thanks Ed that makes two of us that have submitted this feature request that I know of....

                Comment

                  #9
                  Re: 2 questions from a Newbie

                  Thanks guys, if they are half as responsive as you all it will fixed by noon. Glad to know I wasnt going crazy, it seemed like a simple enough request.

                  Comment

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