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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

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Vudu Insta Watch

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    #61
    Re: Vudu Insta Watch

    Originally posted by danglin709 View Post
    i bought the leprecahn multipack bluray and a few other multi packs at walmart and scanned the receipt before i left the store the movies were in my vudu account within seconds of hitting enter. it seems that even if the redemption on the dvd package would be for only one movie like the multi pack for Knowing and Push only has a redemption in it for Knowing you get both from instawatch. the ablity to get movies from MGM and Indianna Jones makes me a believer as well. My warning is to anyone that has a Mirror Vudu account attached to their walmart.com account be very carefull about asking vudu to merge it with your regular vudu account. it took them 2 days to fix my account after they did.
    A mirror account? What does this mean?

    Comment

      #62
      Re: Vudu Insta Watch

      Originally posted by Capt-Cupcake View Post
      Mine has also shipped.

      Still nothing
      How long has it been?

      Comment

        #63
        Re: Vudu Insta Watch

        Originally posted by johnmccann1976 View Post
        How long has it been?
        I placed the order Tuesday and woke up to a shipping notification this morning.

        If the discs arrive before the vudu version, it'll readlly take the 'insta' out of 'instawatch'

        Comment

          #64
          Re: Vudu Insta Watch

          Originally posted by Capt-Cupcake View Post
          I placed the order Tuesday and woke up to a shipping notification this morning.

          If the discs arrive before the vudu version, it'll readlly take the 'insta' out of 'instawatch'
          From what I understand there is a 24 hour window after you receive a shipment email. So hopefully you will get one tonight. Good luck buddy.

          Comment

            #65
            Re: Vudu Insta Watch

            Originally posted by Capt-Cupcake View Post
            I placed the order Tuesday and woke up to a shipping notification this morning.

            If the discs arrive before the vudu version, it'll readlly take the 'insta' out of 'instawatch'
            For Walmart.com orders, the Instawatch email should trigger with the shipment. It still can take up to 24 hours to have the movies added after you receive the shipment email.

            In-Store purchases will be added as soon as you scan the receipt and complete the process.

            Comment

              #66
              Re: Vudu Insta Watch

              Originally posted by DanielH View Post
              For Walmart.com orders, the Instawatch email should trigger with the shipment. It still can take up to 24 hours to have the movies added after you receive the shipment email.

              In-Store purchases will be added as soon as you scan the receipt and complete the process.
              It's been 3 days since mine shipped and no email. Looks like I may have return and rebuy? Everything was eligible for instawatch. It just never triggered I guess. Who should I contact about this? Vudu or Walmart. I put a support request in with Walmart yesterday morning but haven't heard back yet.

              Comment

                #67
                Re: Vudu Insta Watch

                Originally posted by DanielH View Post
                For Walmart.com orders, the Instawatch email should trigger with the shipment. It still can take up to 24 hours to have the movies added after you receive the shipment email.

                In-Store purchases will be added as soon as you scan the receipt and complete the process.
                I opened a ticket on this yesterday and now they are replying and saying I won't get the instawatch e-mail until 24 hours after the PICKUP date (oct 30).

                Comment

                  #68
                  Re: Vudu Insta Watch

                  Originally posted by Capt-Cupcake View Post
                  I opened a ticket on this yesterday and now they are replying and saying I won't get the instawatch e-mail until 24 hours after the PICKUP date (oct 30).
                  That's not always true because I ordered mine (Contraband) and I haven't picked it up and it's showing up on my Vudu account.

                  Comment

                    #69
                    Re: Vudu Insta Watch

                    Originally posted by madmod20061 View Post
                    It's been 3 days since mine shipped and no email. Looks like I may have return and rebuy? Everything was eligible for instawatch. It just never triggered I guess. Who should I contact about this? Vudu or Walmart. I put a support request in with Walmart yesterday morning but haven't heard back yet.
                    can you send me your receipt? I'll take a look to see what happened.

                    Comment

                      #70
                      Re: Vudu Insta Watch

                      Originally posted by DanielH View Post
                      can you send me your receipt? I'll take a look to see what happened.
                      It wasn't a receipt but an online order that shipped on Monday but I pm'd the order#. Funny thing is I just reordered one of the movies for store pickup to see if that would work better (The Faculty) and it came through immediately (3 times actually). Same with Indiana Jones and the Last Crusade. I'll just return the copies that come in the mail since they'll be duplicates now.

                      Comment

                        #71
                        Re: Vudu Insta Watch

                        Vudu and Walmart are looking at this the wrong way. What they should do is sell you the digital copy but then ship the physical copy for free. This way the customer gets the digital copy immediately while Vudu/WM eliminates the risk of a customer returning the physical copy for a refund after getting the digital copy.

                        Comment

                          #72
                          Re: Vudu Insta Watch

                          Originally posted by rdodolak View Post
                          Vudu and Walmart are looking at this the wrong way. What they should do is sell you the digital copy but then ship the physical copy for free. This way the customer gets the digital copy immediately while Vudu/WM eliminates the risk of a customer returning the physical copy for a refund after getting the digital copy.
                          It's been stated on other websites that if you return the disc they remove the copy from your library. Someone tested it out.

                          Comment

                            #73
                            Re: Vudu Insta Watch

                            Originally posted by madmod20061 View Post
                            It's been stated on other websites that if you return the disc they remove the copy from your library. Someone tested it out.
                            Well, for what ever reason instawatch isn't instant with the current implemenation. Why not allow the customer to buy the digital copy from Vudu but then have Walmart ship the physical copy? This would guarantee that the customer would get a digital copy instantly to watch.

                            Comment

                              #74
                              Re: Vudu Insta Watch

                              Originally posted by rdodolak View Post
                              Well, for what ever reason instawatch isn't instant with the current implemenation. Why not allow the customer to buy the digital copy from Vudu but then have Walmart ship the physical copy? This would guarantee that the customer would get a digital copy instantly to watch.
                              That's a smart idea!

                              Comment

                                #75
                                Re: Vudu Insta Watch

                                I decided to try the in-store insta watch seeing as most people have been saying that it works better than the YB.com order. The movies I wanted were not all in stock at the first Walmart I went to, so I had to make two purchases at two Walmarts and scanned two receipts.

                                I visited the two Walmarts about a half hour apart, and scanned each receipt about a half hour apart. The purchase from store # 1 was added to by Vudu library 90 minutes after the receipt was scanned. The second purchase, which was scanned only a half hour later, has still not been added to by library. It's been about 12 hours on that one. So we'll see!

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