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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Walmart.com and Instawatch

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  • bmcnett
    replied
    Re: Walmart.com and Instawatch

    Originally posted by DanielH View Post
    Post your case number and i can take a look.
    141112-000070 Thank you!

    Leave a comment:

  • ryanturner1286
    replied
    Re: Walmart.com and Instawatch

    I bought my big fat Greek wedding blu ray but got a standard def instatwatch copy. Who do I need to contact to get that changed?

    Leave a comment:

  • flycken
    replied
    Re: Walmart.com and Instawatch

    I also have been waiting for these to show up, stumbled onto this thread while looking to see if there are others like me, recently created my ticket (150107-000446), hopefully something comes of this.

    Leave a comment:

  • bmcnett
    replied
    Re: Walmart.com and Instawatch

    Originally posted by DanielH View Post
    Post your case number and i can take a look.

    Thank you! 141112-000070

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Walmart.com and Instawatch

    Originally posted by bmcnett View Post
    Does anyone have any advice for getting these problems resolved? I've had a ticket in since early November for a handful of movies I purchased that I've been left in the cold on. I've updated the ticket twice to try and bring attention to it because I was told I would be contacted. Been almost two months. I had issues with movies I purchased on Black Friday (didn't receive instawatch copies/HDX redeemed SD) but I haven't seen the point in even trying to get that resolved if they won't even fix my initial complaint. It's very frustrating. Anyone have any recommendations?
    Post your case number and i can take a look.

    Leave a comment:

  • bmcnett
    replied
    Re: Walmart.com and Instawatch

    Does anyone have any advice for getting these problems resolved? I've had a ticket in since early November for a handful of movies I purchased that I've been left in the cold on. I've updated the ticket twice to try and bring attention to it because I was told I would be contacted. Been almost two months. I had issues with movies I purchased on Black Friday (didn't receive instawatch copies/HDX redeemed SD) but I haven't seen the point in even trying to get that resolved if they won't even fix my initial complaint. It's very frustrating. Anyone have any recommendations?

    Leave a comment:

  • Caddywompus
    replied
    Re: Walmart.com and Instawatch

    Is everyone still waiting on the promotions department to resolve the Black Friday Instawatch issues? I don't know if I should just keep patiently waiting or if I was forgotten? (141130-001447 Thanks!)


    EDIT: Thank you so much Daniel H. for they lightning quick service!

    Leave a comment:

  • Squatting Hen
    replied
    Re: Walmart.com and Instawatch

    Originally posted by DanielH View Post
    What is your case number?
    All fixed up now. Thank you.

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Walmart.com and Instawatch

    Originally posted by Squatting Hen View Post
    I bought The Terminator and Robocop (1987) online the other day. I recevied an InstaWatch email within a few minutes, which was awesome. What wasn't awesome, was getting Robocop 2014 as an InstaWatch title instead of the Robocop 1987, which I purchased. I have a ticket opened so we will see what happens. The point of getting the movie was for the Vudu copy, so hopefully it gets corrected.
    What is your case number?

    Leave a comment:

  • Squatting Hen
    replied
    Re: Walmart.com and Instawatch

    I bought The Terminator and Robocop (1987) online the other day. I recevied an InstaWatch email within a few minutes, which was awesome. What wasn't awesome, was getting Robocop 2014 as an InstaWatch title instead of the Robocop 1987, which I purchased. I have a ticket opened so we will see what happens. The point of getting the movie was for the Vudu copy, so hopefully it gets corrected.

    Leave a comment:

  • digitalfreaknyc
    replied
    Re: Walmart.com and Instawatch

    I bought Spaceballs and Princess Bride today. Waiting to see if they show up. Wondering when I'll have to open a case. This will make the 5th and 6th instawatch titles I've bought which don't work.

    Leave a comment:

  • lostinva
    replied
    Re: Walmart.com and Instawatch

    Maybe it's just my local store, but it seems like there is really no way to know if something should work without looking online. The marketing says to simply look for the InstaWatch sticker, but no such sticker exists on any title currently on shelves. There are VUDU stickers galore in various forms, but no InstaWatch stickers.

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Walmart.com and Instawatch

    Originally posted by madmod20061 View Post
    If you search Instawatch on walmart it will take you to a page with all the instawatch titles. Some don't have the logos but if it's on there it should work. Seems to work fine as long as the movie is in that section regardless of logo. There are still issues with movies giving SD copies from blu rays though.
    The problem is that I'm looking at movies that havent been released yet (preorders) so it's a total crapshoot. They dont have the logo and they arent in the instawatch section yet.

    Leave a comment:

  • lujan
    replied
    Re: Walmart.com and Instawatch

    Originally posted by madmod20061 View Post
    If you search Instawatch on walmart it will take you to a page with all the instawatch titles. Some don't have the logos but if it's on there it should work. Seems to work fine as long as the movie is in that section regardless of logo. There are still issues with movies giving SD copies from blu rays though.
    I've found that because of the uncertainty of getting HD or SD from an Instawatch title, I will just enter the UV code instead of depending on the so-called automatic process. Let Instawatch mature more before using it so much is my advice.

    Leave a comment:

  • madmod20061
    replied
    Re: Walmart.com and Instawatch

    Originally posted by Capt-Cupcake View Post
    I tried Instawatch with Walmart.com way back at the dawn of Instawatch and had no luck whatsoever. I have since used Instawatch in store and found it worked great. Now that instawatch has been around for a while, what are people's opinions on Instawatch using Walmart.com orders?

    Also, I notice that new releases on Walmart.com don't have the instawatch logo where as older films do. I'm wondering if this means that these titles will not be instawatch or if maybe the logo just wasn't added yet.
    If you search Instawatch on walmart it will take you to a page with all the instawatch titles. Some don't have the logos but if it's on there it should work. Seems to work fine as long as the movie is in that section regardless of logo. There are still issues with movies giving SD copies from blu rays though.

    Leave a comment:

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