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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Will UV Code Still Redeem if I Already Own the Title?

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    #1

    Will UV Code Still Redeem if I Already Own the Title?

    I know this is something I should already know. but I don't . . . I D2D'd the theatrical version of The Internship. However, I just bought the Unrated version on Blu-ray, which came with a UV code sheet. I don't know if the code will redeem Unrated or Theatrical; if it only redeems Theatrical, will the code still redeem even though I already own the title, thus rendering the code useless? I don't want to waste the code for nothing . . .
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    #2
    Re: Will UV Code Still Redeem if I Already Own the Title?

    Originally posted by PFloyd View Post
    I know this is something I should already know. but I don't . . . I D2D'd the theatrical version of The Internship. However, I just bought the Unrated version on Blu-ray, which came with a UV code sheet. I don't know if the code will redeem Unrated or Theatrical; if it only redeems Theatrical, will the code still redeem even though I already own the title, thus rendering the code useless? I don't want to waste the code for nothing . . .
    Depends on where you redeem it at. If on Vudu it will add it to your account as a "Saved promotion" in your account info and it's basically stuck there forever. One easy way to see how it will redeem is search for the movie on Vudu. Wherever the redeem tab appears is the version it will redeem as. It looks like the Internship redeems as the theatrical so don't waste your time. You'd have to take it to Walmart to d2d it if you want the unrated. That's what I had to do for that particular movie and a couple others since the code gave me the theatrical and the movies are too new for the at home d2d.

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      #3
      Re: Will UV Code Still Redeem if I Already Own the Title?

      I'm seeing Redeem tabs on both the theatrical and unrated pages, and they have different URLs. This is the one that says "Unrated": https://my.vudu.com/redeem.html?pdefid=30:4733.

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        #4
        Re: Will UV Code Still Redeem if I Already Own the Title?

        Use the link MaxH provided to try and redeem the code. If the code is for the theatrical but you try to redeem the code for the unrated version then Vudu will give you an error message without redeeming the code.

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          #5
          Re: Will UV Code Still Redeem if I Already Own the Title?

          It gave me "Invalid code", so I guess it's only for the theatrical cut. Thanks for the tip!

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            #6
            Re: Will UV Code Still Redeem if I Already Own the Title?

            Originally posted by PFloyd View Post
            It gave me "Invalid code", so I guess it's only for the theatrical cut. Thanks for the tip!
            if you bought the physical BRD version of a title unrated, it is my experience that the UV code insert will always redeem the title of the same cut. I have never seen where it would redeem a theatrical when you purchased an unrated version. Others may have examples of this happening, but I do not.

            In this case, you should end up with two cuts in your library. The theatrical from D2D and unrated from the insert. Not sure why the code is not working. You can ping the vudu support team and they can assist.

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              #7
              Re: Will UV Code Still Redeem if I Already Own the Title?

              Originally posted by Walter-S_North_Carolina View Post
              if you bought the physical BRD version of a title unrated, it is my experience that the UV code insert will always redeem the title of the same cut. I have never seen where it would redeem a theatrical when you purchased an unrated version. Others may have examples of this happening, but I do not.

              In this case, you should end up with two cuts in your library. The theatrical from D2D and unrated from the insert. Not sure why the code is not working. You can ping the vudu support team and they can assist.
              I have seen cases where the UV code, D2D or Instawatch was theatrical even though the disc was unrated. That seems likely here since the OP's code is invalid in Vudu with the unrated edition, though it may redeem as unrated at other UV sites.

              I recently had a similar experience with Woodstock (The Director's Cut) on BD from the Walmart $7.88 bin. Instawatch redeemed it as a non-UV version, ostensibly the director's cut but a different transfer from the BD (DVD perhaps). I found the actual director's cut (a UV version) in Vudu and redeemed my UV code there; it worked and carried over to other UV sites as expected.

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                #8
                Re: Will UV Code Still Redeem if I Already Own the Title?

                The only movie I can think of that didn't do that was Hansel and Gretel. I bought the unrated version and redeemed the code and it actually gave me both versions. Pretty much every other movie I bought that was unrated redeemed as the theatrical version.

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