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Lucky (2017) Video issues

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    Lucky (2017) Video issues

    Hello, I bought this movie yesterday and notice that there is an issue where the image is warping throughout the film. I notice it on actors movements and faces warping constantly. If there is anyway to fix this, would appreciate the help. Thanks.

    #2
    In what quality are you seeing this? What device are you using? Can you give some time frames where you see this warping?

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      #3
      Originally posted by FelipeF View Post
      In what quality are you seeing this? What device are you using? Can you give some time frames where you see this warping?
      I am seeing it in HDX. I am watching it on my computer. It starts to happen at 0:04:15, 0:04:29, 0:06:15 - 0:07:15, 0:07:30. Seems to happen every few seconds to minutes.

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        #4
        Looks like we are already in the process of fixing this encode. We hope to have it out soon.

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          #5
          Originally posted by FelipeF View Post
          Looks like we are already in the process of fixing this encode. We hope to have it out soon.
          Thank you!

          Comment


            #6
            I just bought it also and I'm having the same issue. It's very distracting and I can't continue to watch it this way.
            I'm also watching in HDX.
            If fixing it will be an issue, please refund my payment method.

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