Hello All,
I've tried to get traction for this in the "Is Vudu not compatible with Roku anymore?" thread but it's been a few weeks and nothing. Vudu is my primary app for movies and just lately it's become pretty unusable. I wanted to get this out there and see if anyone is having a similar experience as I am.
Since the UI upgrade last year I have had nothing but issues. Primarily on Roku, but the app is no holiday on other devices, either. I will list my experiences below.
ROKU:
1. It's a lottery if the app will even open. It will hang on the loading screen opening, it will say please wait or will just roll.
2. It can take up to a minute to show movie lists. Sometimes it will say no movies at the minute but when clicking between tabs the list will appear.
3. My movies list generates pretty quickly, but when scrolling down it will show blanks or will hand or the description will hang on the previous selection for a minute or two.
4. When a movie is selected for viewing, I have to hit play multiple times. I was thinking it was locked but you can still move the selection around.
5. Movies stop with a network error but there has been none, I can instantly resume.
6. UHD movies buffer for ages and eventually error or will open in SD. I can instantly switch it to UHD in the drop down of the movie.
7. UHD movies and subtitles. I have a hearing impaired partner and we use the closed captions a lot. It drives me mad that the CC timing does not match the audio. It's off about half a second. This happens quite a bit but can sometimes be solved but rebooting the ROKU.
8. Random network errors, where movies will not play but I can do the quality test from within the app and be maxed out for the whole test and it will suggest UHD. I have 150Mb wired connection, and do not have any restrictions on my router.
With all the above problems sometimes it becomes frustrating and unusable. At first I thought it was my Roku 4, so I purchased a brand new Roku ultra (I have a 4K UHD TV and need those options) the problem continued on the new device. I have reinstalled the app multiple times. For one week around Xmas, after a update, the app ran flawlessly/better. Then I think there was another update because it died a death again.
Mobile experience:
I have all Android devices (either on Nougat or Oreo) and have similar UI lags, either through LTE or wireless connections. The app is just slow. To be honest I do not watch many movies this way. And when I do I download them.
To get round the above I have been using the Movies Anywhere app and it functions like a dream. It doesn't show all my movies however or handle 4K or HDR.
Please help, I miss my Vudu collection.
I've tried to get traction for this in the "Is Vudu not compatible with Roku anymore?" thread but it's been a few weeks and nothing. Vudu is my primary app for movies and just lately it's become pretty unusable. I wanted to get this out there and see if anyone is having a similar experience as I am.
Since the UI upgrade last year I have had nothing but issues. Primarily on Roku, but the app is no holiday on other devices, either. I will list my experiences below.
ROKU:
1. It's a lottery if the app will even open. It will hang on the loading screen opening, it will say please wait or will just roll.
2. It can take up to a minute to show movie lists. Sometimes it will say no movies at the minute but when clicking between tabs the list will appear.
3. My movies list generates pretty quickly, but when scrolling down it will show blanks or will hand or the description will hang on the previous selection for a minute or two.
4. When a movie is selected for viewing, I have to hit play multiple times. I was thinking it was locked but you can still move the selection around.
5. Movies stop with a network error but there has been none, I can instantly resume.
6. UHD movies buffer for ages and eventually error or will open in SD. I can instantly switch it to UHD in the drop down of the movie.
7. UHD movies and subtitles. I have a hearing impaired partner and we use the closed captions a lot. It drives me mad that the CC timing does not match the audio. It's off about half a second. This happens quite a bit but can sometimes be solved but rebooting the ROKU.
8. Random network errors, where movies will not play but I can do the quality test from within the app and be maxed out for the whole test and it will suggest UHD. I have 150Mb wired connection, and do not have any restrictions on my router.
With all the above problems sometimes it becomes frustrating and unusable. At first I thought it was my Roku 4, so I purchased a brand new Roku ultra (I have a 4K UHD TV and need those options) the problem continued on the new device. I have reinstalled the app multiple times. For one week around Xmas, after a update, the app ran flawlessly/better. Then I think there was another update because it died a death again.
Mobile experience:
I have all Android devices (either on Nougat or Oreo) and have similar UI lags, either through LTE or wireless connections. The app is just slow. To be honest I do not watch many movies this way. And when I do I download them.
To get round the above I have been using the Movies Anywhere app and it functions like a dream. It doesn't show all my movies however or handle 4K or HDR.
Please help, I miss my Vudu collection.
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