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I got wrong didital movie on Vudu

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    I got wrong didital movie on Vudu

    On Black Friday I bought three blu-ray movies for my kids: Turbo, Hotel Transylvania, and Epic. Later that night I got 4 emails saying my digital movies are ready to watch on Vudu. Well when I checked my Vudu account I noticed one of the movies was the wrong one, instead of Epic, which it is a 2013 animation movie for kids I got Epic Movie, a stupid comedy from 2007.
    I have sent several emails to Vudu Support and nothing has happened. I wonder if anybody read customer's emails. I'm very disappointed of Vudu. I hope by posting my issue here at least they try to contact me.

    #2
    Re: I got wrong didital movie on Vudu

    They are super busy at the moment. Lots of people are having issues. The combo of the season and launch of instawatch/disney has left support overwhelmed I'm sure. You can call in if you want.

    My dealings with them in the past have been very pleasant so don't worry too much.

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