Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Love VUDU but here are my gripes..

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • gamescan
    replied
    Originally posted by RogerJ View Post
    I'm not sure how that's obvious. According to one data development forum, it very well may be some kind of engineering flaw. If that were true, it would explain why Fox and Universal have dropped iTunes from their redemption process.

    The Apple free UHD upgrade on purchase is an Apple decision. It was designed to apply to all purchases made on iTunes, and a studio code redemption counts as a $0.00 purchase.

    Fox has never even issued UHD codes w/UHD discs, so Fox dropping iTunes redeems is not unexpected. It is likely that Universal did the same for similar reasons. Not to mention that not many companies support iTunes directly. Most gave UV codes. Standardizing on a single MA redeem code reduces cost/technical complexity and ensures (from the studio side) no one is getting a free upgrade that didn't pay for it.

    By forcing redeems through MA, the studios ensure that disc buyers are getting exactly what they pay for. It sucks as a buyer (because the free upgrades were nice), but it's not like there is a bait-and-switch here.

    Originally posted by KINGDANGER View Post
    Something that drives me nuts lately is after I redeem a title ( and I redeem alot) I am bombarded across Google with ads for the film that I already now own in multiple formats.
    Vudu has had this issue for a long time. They love to run ads for films you've recently purchased. Seems like a waste of ad money to me, but Vudu gonna Vudu.

    Leave a comment:


  • Wasteland
    replied
    Originally posted by colbyw View Post

    I feel like they have dropped iTunes redeems so that you cannot get free 4K upgrades. And I am also guessing that MA (Disney) is behind this decision. I of course have no concrete proof of this - just guessing, especially since digital 4K purchases have increased.
    Why would Disney/MA be behind it? I can see them being behind Fox is they ended up buying Fox, but that's still up in the air. If Fox and Universal dropped iTunes because it was an iTunes issue (glitch or on purpose), that would prove it's not the studios allowing it, like some say, but I also don't think Apple would let a glitch like that last as long as it has.

    Leave a comment:


  • diamond204
    replied
    Originally posted by RogerJ View Post

    Or just search ALL, active and inactive, regardless of ownership like every other streaming site on the planet. Other sites just show those titles as unavailable but at least then you can add them to a wishlist for if and when they do become available again.
    Very true. And probably easier to implement.

    Leave a comment:


  • colbyw
    replied
    Originally posted by RogerJ View Post
    I'm not sure how that's obvious. According to one data development forum, it very well may be some kind of engineering flaw. If that were true, it would explain why Fox and Universal have dropped iTunes from their redemption process.
    I feel like they have dropped iTunes redeems so that you cannot get free 4K upgrades. And I am also guessing that MA (Disney) is behind this decision. I of course have no concrete proof of this - just guessing, especially since digital 4K purchases have increased.

    Leave a comment:


  • B2Net
    replied
    Originally posted by RogerJ View Post

    Or just search ALL, active and inactive, regardless of ownership like every other streaming site on the planet. Other sites just show those titles as unavailable but at least then you can add them to a wishlist for if and when they do become available again.
    +1

    Leave a comment:


  • RogerJ
    replied
    Originally posted by diamond204 View Post
    Vudu search has been upgraded quite a bit in the new interface. But one thing that still is broken with Search is the ability to search for OWNED titles that are no longer for sale.

    The programmers should make it work as such: The search string entered is parsed in the database, the search should run across the entire Vudu database including inactive titles (if speed is an issue, first search active, then inactive) and when it finds a 'hit' the search should look to see if the title is active or inactive. If active, display the result, if inactive check to see if the item was purchased by the user searching, and if owned, display that result.
    Or just search ALL, active and inactive, regardless of ownership like every other streaming site on the planet. Other sites just show those titles as unavailable but at least then you can add them to a wishlist for if and when they do become available again.

    Leave a comment:


  • B2Net
    replied
    Originally posted by diamond204 View Post
    Vudu search has been upgraded quite a bit in the new interface. But one thing that still is broken with Search is the ability to search for OWNED titles that are no longer for sale.

    The programmers should make it work as such: The search string entered is parsed in the database, the search should run across the entire Vudu database including inactive titles (if speed is an issue, first search active, then inactive) and when it finds a 'hit' the search should look to see if the title is active or inactive. If active, display the result, if inactive check to see if the item was purchased by the user searching, and if owned, display that result.
    +1

    Leave a comment:


  • diamond204
    replied
    Vudu search has been upgraded quite a bit in the new interface. But one thing that still is broken with Search is the ability to search for OWNED titles that are no longer for sale.

    The programmers should make it work as such: The search string entered is parsed in the database, the search should run across the entire Vudu database including inactive titles (if speed is an issue, first search active, then inactive) and when it finds a 'hit' the search should look to see if the title is active or inactive. If active, display the result, if inactive check to see if the item was purchased by the user searching, and if owned, display that result.

    Leave a comment:


  • KINGDANGER
    replied
    Something that drives me nuts lately is after I redeem a title ( and I redeem alot) I am bombarded across Google with ads for the film that I already now own in multiple formats.

    ​​​​​​

    Leave a comment:


  • RogerJ
    replied
    I'm not sure how that's obvious. According to one data development forum, it very well may be some kind of engineering flaw. If that were true, it would explain why Fox and Universal have dropped iTunes from their redemption process.

    Leave a comment:


  • Kappa123
    replied
    Originally posted by Wasteland View Post

    The only time this actually happened was with titles that they had as HD only and not HDX. Once the HDX version was available they upgraded all who had bought it in HD to HDX free. It would be nice if they offered a discount to upgrade the quality from SD to HDX and HDX to UHD. I would probably spend so much more. I just don't see how iTunes is able to give free upgrades on HD purchases to 4K and Vudu can't? From what I've read, iTunes loses money, it had nothing to do with the studios there, so not sure why Vudu can't do something similar? There will always be excuses, but being another service can do it and another can't really puts the "up to the studios" excuse into question.
    It has EVERYTHING to do with the studios. Apple is obviously paying a boatload of cash to allow these "free" 4k upgrades for their customers so the studios took them up on their offer. When you're the company who has the most liquid assets in the world ($215+ Billion), then you can pretty much pay off these studios to bend in your favor.

    Leave a comment:


  • Wasteland
    replied
    Originally posted by mrewster View Post
    People have b!tched about this hundreds of times for the better part of a decade, and Vudu has never capitulated or even as much as made a comment regarding it.
    The only time this actually happened was with titles that they had as HD only and not HDX. Once the HDX version was available they upgraded all who had bought it in HD to HDX free. It would be nice if they offered a discount to upgrade the quality from SD to HDX and HDX to UHD. I would probably spend so much more. I just don't see how iTunes is able to give free upgrades on HD purchases to 4K and Vudu can't? From what I've read, iTunes loses money, it had nothing to do with the studios there, so not sure why Vudu can't do something similar? There will always be excuses, but being another service can do it and another can't really puts the "up to the studios" excuse into question.

    Leave a comment:


  • rdawg
    replied
    Originally posted by thekich View Post
    1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?

    Originally posted by mrewster View Post
    People have b!tched about this hundreds of times for the better part of a decade, and Vudu has never capitulated or even as much as made a comment regarding it.
    Its up to the studios to allow for that upgrade not VUDU.

    Leave a comment:


  • mrewster
    replied
    Originally posted by thekich View Post
    1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?
    People have b!tched about this hundreds of times for the better part of a decade, and Vudu has never capitulated or even as much as made a comment regarding it.

    Leave a comment:


  • TENIME
    replied
    Originally posted by thekich View Post
    1. If a movie is only in SD now, can we upgrade to HDX if avail in the future for a couple of bucks?
    This. Please. Let me pay the $3 difference like with D2D, if I already have the title in my library in SD.

    Some of the digital codes I redeemed (especially from Walmart collection DVDs) redeemed as SD, or transferred from iTunes through Movies Anywhere in SD (Disney, I'm looking at you), and titles I bought directly from Vudu that were previously only available in SD that are now available in HDX (Batman: Mask of the Phantasm for one).

    I shouldn't have to buy a movie all over again in HDX if the Walmart set of Matrix movies redeemed in SD.

    Leave a comment:

Working...
X