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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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BUY HD, GET SD UV LICENSES - can you review and fix, VUDU?

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    BUY HD, GET SD UV LICENSES - can you review and fix, VUDU?

    71624 And You Thought Your Parents Were Weird! (1991) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    25413 Back to the Secret Garden (2002) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    73697 Bonnie Scotland (1935) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    73791 Born to Dance (1936) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    74028 Broadway Melody of 1936 (1935) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    144528 B.T.K. (2009) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    115536 Crime Wave (1954) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    160868 Dead Wood (2007) Lionsgate
    HDX Conversion delivers SD license to MYUV. Please fix.
    9431 Elvis: That's the Way It Is (1970) Warner Bros.
    HDX Conversion delivers SD license to MYUV. Please fix.
    68660 Gentleman Jim (1942) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    175716 Hidden (2010) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    22914 Hiding Out (1987) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    83053 House of Frankenstein (1944) Universal
    HDX Purchase delivers SD license to MYUV. Please fix.
    83556 Illegal (1955) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    13273 The Man Who Fell to Earth (1976) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    14372 Nicholas and Alexandra (1971) Sony
    HDX Purchase delivers SD license to MYUV. Please fix.
    89816 Night of Dark Shadows (1971) Warner Bros.
    HDX Purchase delivers SD license to MYUV. Please fix.
    90404 Once Upon a Time in Vietnam (2013) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    6114 Phoenix (1998) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    6802 Rize (2005) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    6864 Satanic (2006) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    551231 Sector 4: Extraction (2014) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    551235 Shaquille O'Neal's All Star Comedy Jam - Live From Las Vegas (2013) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    6365 South of Heaven, West of Hell (2001) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    6436 State Property (2002) Lionsgate
    HDX Purchase delivers SD license to MYUV. Please fix.
    2982 Twelfth Night (1996) New Line Cinema
    HDX Purchase delivers SD license to MYUV. Please fix.

    #2
    There's at least 10 titles here I would pick up, but won't until this issue with HDX purchases going to UV as SD is fixed.

    Comment


      #3
      2 episodes of Inside Amy Schumer: Season 2 and all episodes of Season 3 did this back when it was still UV eligible. (Season 1 worked fine by the way.) After trying to get support from Paramount, here's what I discovered about this specific case. I doubt it's the same with all of the others, but is certainly an issue here.

      This may actually be a mixup in that Paramount seems to treat PURCHASES like CODE REDEMPTIONS for these two seasons or at least the affected episodes. The digital codes only redeem SD because they were from DVDs. After talking with Paramount support they seemed totally clueless and kept referring to my PURCHASE problems as CODE REDEMPTIONS. I really think that there is just a communication issue at least in this case and they just weren't getting the difference.

      Comment


        #4
        +1
        Fix Please.

        Comment


          #5
          The studios has notified us that only titles that have physical Blu-ray or UHD disc US releases are eligible for HD UV rights. UV is tied to the physical release, so DVD only physical titles will only give SD UV rights, regardless if there's a HD encode available for digital distribution. A few titles from this list were meant to give HD UV rights and the studios will be taking care of those.

          Comment


            #6
            In that case - these 5 titles have Blu-Ray releases.

            ELVIS: THAT'S THE WAY IT IS
            HOUSE OF FRANKENSTEIN
            MAN WHO FELL TO EARTH
            NICHOLAS AND ALEXANDER
            ONCE UPON A TIME IN VIETNAM

            Also - it should always be clear to the purchaser what they're getting - it should be clear to the buyer that they will get SD UV rights while making what they think is an HD purchase.


            Comment


              #7
              Originally posted by FelipeF View Post
              The studios has notified us that only titles that have physical Blu-ray or UHD disc US releases are eligible for HD UV rights. UV is tied to the physical release...
              FelipeF - VUDU gives and recognizes/ports UHD rights for ROMAN J. ISRAEL, THE STAR and GEOSTORM (as 3 examples). None of those have 4K releases. By your explanation - they aren't eligible for UV UHD rights either.

              Comment


                #8
                Originally posted by Rex Strother View Post

                FelipeF - VUDU gives and recognizes/ports UHD rights for ROMAN J. ISRAEL, THE STAR and GEOSTORM (as 3 examples). None of those have 4K releases. By your explanation - they aren't eligible for UV UHD rights either.
                Again, this is up to the studios to decide that. There isn't anything we can do to change their decisions.

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