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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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24 hour rule

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    #1

    24 hour rule

    I know this has been discussed a bunch but the 24 hour rule kinda chaps my hide. Hopefully I won't get any weird huge graphic from HeadHodge as a response to this... (how the heck did he become a senior member?)

    But as a working man the 24 hour rule just does not work for me. If I start watching a movie one night and not finish it and come back to finish it the next nite I find my 24 hours has expired.
    I know this is no fault of Vudu but the 24 hour rule just doesn't work for me and I find myself NOT renting shows because of this.

    Has anyone heard if there are any plans to change this?
    Tags: None
    #2
    Re: 24 hour rule

    Originally posted by BrandonC View Post
    Hopefully I won't get any weird huge graphic from HeadHodge as a response to this...


    Don't you think the extended rental option is a good compromise??

    Comment

      #3
      Re: 24 hour rule

      This has been asked many times and the same answer comes back. The 24 hour rule is on most rental movies is imposed by the content owner not VUDU. Most of the independent studio movies have a 48 hour window.

      VUDU does offer on most rented content the ability to extend for another 24 hour period after the first expires at a discount.

      Other than that you may want to contact all the major content owners and see if you can get them to change their rental agreements. As of right now they seem to be very stubborn in changing this.

      Comment

        #4
        Re: 24 hour rule

        Originally posted by HeadHodge View Post
        Don't you think the extended rental option is a good compromise??
        No. Vudu has to compete with unlimited rental time on Netflix (not a far comparison I know, but that's what's expected by your average consumer).

        We already pay more for the better quality and of course convince on a system like Vudu, but personally, I think 48 hour rentals are not too much to ask.
        Last edited by Citizen Erased; 01-21-2009, 09:58 PM. Reason: Learning to type again!

        Comment

          #5
          Re: 24 hour rule

          Originally posted by Citizen Erased View Post
          No. Vudu has to compete with unlimited rental time on Netflix (not a far comparison I know, but that's what expected by your average consumer).

          We already pay more for the better qaulity and of of course convnince on a system like Vudu, but personally, I think 48 hour rentals are not too much to ask.
          Well I would personally be all for an unlimited rental time until you finished the movie and the "rate me" screen popped up.

          I think VUDU would do that if they could, but I don't believe it's within their control (although they certainly could Lobby for it).

          Myself, I don't completely understand the issue. I "almost always" either watch a movie from beginning to end or I cancel it because it is so bad.

          The only time I've watched the last part of a movie the next day is when I started the movie the night before and passed out before the end.

          Comment

            #6
            Re: 24 hour rule

            Originally posted by HeadHodge View Post
            Well I would personally be all for an unlimited rental time until you finished the movie and the "rate me" screen popped up.

            I think VUDU would do that if they could, but I don't believe it's within their control (although they certainly could Lobby for it).
            Sure, I know where the change needs to come from but until it happens there's no point in ignoring the problem.

            Originally posted by HeadHodge View Post
            Myself, I don't completely understand the issue. I "almost always" either watch a movie from beginning to end or I cancel it because it is so bad.

            The only time I've watched the last part of a movie the next day is when I started the movie the night before and passed out before the end.
            Right, you have 30 days to start watching and then nine times out of ten, you'd finish in a sitting. It's when you don't make it through that first viewing that the 24 hour limit makes life difficult the next evening.

            Comment

              #7
              Re: 24 hour rule

              Originally posted by Citizen Erased View Post
              Sure, I know where the change needs to come from but until it happens there's no point in ignoring the problem.
              It seems to me that if you can't do something about a minor issue, the best thing to do is ignore it and learn to live with it/work around it. I'm not sure what benefit there is to focusing on small things you have no control over.

              Comment

                #8
                Re: 24 hour rule

                Originally posted by Citizen Erased View Post
                Right, you have 30 days to start watching and then nine times out of ten, you'd finish in a sitting. It's when you don't make it through that first viewing that the 24 hour limit makes life difficult the next evening.
                So if you have to pay for an extra movie 1/10 of the time you are really just paying 10% more over the course of 10 movies. Since the extended viewing fees are less than the original cost, you end up paying less than that, thus making it somewhat useful of a compromise. In an ideal world you wouldn't have to do that but that certainly puts it in the "minor" annoyance category.

                Comment

                  #9
                  Re: 24 hour rule

                  Originally posted by Citizen Erased View Post
                  Right, you have 30 days to start watching and then nine times out of ten, you'd finish in a sitting. It's when you don't make it through that first viewing that the 24 hour limit makes life difficult the next evening.
                  I know about the studios' restrictions, but I also feel the same way. If I sit with my wife to watch a movie after 9PM... five times out ten she passes out and asks me to pause it so that we can finish it the next day. During the weekend this is not an issue, but during the week this is a show stopper. We usually get back home from work between 6PM-7PM... we get comfortable, we cook and eat a little something, go online for a little bit... Boom!... is 9PM again. This is the main reason we don't rent from Time Warner VOD on weekdays any more. With the same 24 hour rule... this will probably be the same with the Vudu box. During the week we mostly watch the stuff we have recorded on our DVR or watch live TV.

                  I think arguments similar to the one above have been brought forward to the studios by Vudu and by other VOD providers. Maybe every time the providers pay their bills to the studios they should remind them that relaxing the rental clock will make their check a lot bigger... Who knows maybe the studios might begin to reconsider if the requested extended period is not unreasonable. The clock needs to be extended from 24 hours to at least 30 after a viewer clicks play. A little less time if the studios cry too much. I don't know about you, but I don't like it when I have to pay extra to watch a fraction of a movie because of an "unreasonable rule". Everyone... the customers, the studios and the Vudu folks would gain something with this "simple" extension. The studios and Vudu would get more of our money from additional rentals and the Vudu users will be happier campers.

                  We all know that the studios are very strict with their content and that negotiating such terms with them won't be easy... I'm sure that Time Warner cable would like to get similar terms and they have a lot more leverage than Vudu. I believe that Vudu is trying very hard to get some relief for their customers in this area as they stand to benefit from such an arrangement.

                  Comment

                    #10
                    Re: 24 hour rule

                    I think that if a movie is worth paying for, it's worth watching in one sitting. Splitting a movie over 2 days ruins it, in my opinion. My wife feels the same way. So our solution has always been (even before Vudu and its 24 hour limit), we don't watch a movie unless we know we are going to watch the whole thing. If we find ourselves getting tired and wanting to sleep, it isn't because we didn't have enough time. It's because the movie turned out to be a dud and we decide to not finish it.

                    Comment

                      #11
                      Re: 24 hour rule

                      I am with you Redwin...we also do the same. If we can't watch it from start to finish in one sitting we delay watching the movie.

                      Comment

                        #12
                        Re: 24 hour rule

                        Originally posted by redwein View Post
                        I think that if a movie is worth paying for, it's worth watching in one sitting. Splitting a movie over 2 days ruins it, in my opinion. My wife feels the same way. So our solution has always been (even before Vudu and its 24 hour limit), we don't watch a movie unless we know we are going to watch the whole thing. If we find ourselves getting tired and wanting to sleep, it isn't because we didn't have enough time. It's because the movie turned out to be a dud and we decide to not finish it.
                        But there is always the possibility of something coming up to interrupt you viewing. Especially for the people with children.

                        Comment

                          #13
                          Re: 24 hour rule

                          Originally posted by aaronwt View Post
                          But there is always the possibility of something coming up to interrupt you viewing. Especially for the people with children.
                          Well, even more so for children viewing a film. They have short attention spans or many times we'd like to start a movie before they go to bed but there's no enough time for them to finish it. In the case of The Grinch, we had to outright rent that one twice as there's no extended rental available for that movie.

                          Comment

                            #14
                            Re: 24 hour rule

                            Originally posted by redwein View Post
                            I think that if a movie is worth paying for, it's worth watching in one sitting. Splitting a movie over 2 days ruins it, in my opinion. My wife feels the same way. So our solution has always been (even before Vudu and its 24 hour limit), we don't watch a movie unless we know we are going to watch the whole thing. If we find ourselves getting tired and wanting to sleep, it isn't because we didn't have enough time. It's because the movie turned out to be a dud and we decide to not finish it.
                            I can list here hundreds of reasons why I have to interrupt watching a movie while I'm at home; none of which I could have predicted before I started watching a VOD movie. Splitting a movie over several days does not ruin anything for me. There have been plenty of TV series that have been shown over days, weeks, months and even years. I can assure you that these series have been enjoyed by very large audiences and have become a significant source of income for TV networks. For me, movie rental (VOD) is an at-home recreational activity that I would like to enjoy with "reasonable " time restrictions. If the restrictions are to strict, the studios and Vudu won't get my money. Going to the movies is a different activity for which I allocate time. VOD for me is more of an impulse activity for which I don't want or need to plan. I think the issue that's being discussed here is that the existing restriction needs to be relaxed... made a bit more flexible. I don't think anyone here is asking for an unlimitted time... we just want a longer more convenient (Reasonable) window to enjoy the content that we rent.

                            Comment

                              #15
                              Re: 24 hour rule

                              Originally posted by tamanaco View Post
                              I can list here hundreds of reasons why I have to interrupt watching a movie while I'm at home; none of which I could have predicted before I started watching a VOD movie. Splitting a movie over several days does not ruin anything for me. There have been plenty of TV series that have been shown over days, weeks, months and even years. I can assure you that these series have been enjoyed by very large audiences and have become a significant source of income for TV networks. For me, movie rental (VOD) is an at-home recreational activity that I would like to enjoy with "reasonable " time restrictions. If the restrictions are to strict, the studios and Vudu won't get my money. Going to the movies is a different activity for which I allocate time. VOD for me is more of an impulse activity for which I don't want or need to plan. I think the issue that's being discussed here is that the existing restriction needs to be relaxed... made a bit more flexible. I don't think anyone here is asking for an unlimitted time... we just want a longer more convenient (Reasonable) window to enjoy the content that we rent.
                              That's kind of sad if your life is so complicated that there is anything more than a slight chance of having to interrupt a movie due to things out of your control. As for movies/series spread across time on TV, they structure those things as to have natural breaking points (why do you think those things are typically called miniseries). Look, I understand if that's your viewing habit and I respect that. I still stand by my statement that movies are meant to be watched in one sitting and being interrupted in the middle of one (especially if it is out of your control) can't do anything but diminish the experience. Movies spend time and effort setting a mood, building suspense, etc. That's what they are typically going for. Whatever emotional state you are in when you interrupt it will not just come back instantly the next day. I do agree that we would all benefit from a 48 hour rental window and that sometimes stuff just comes up. I would just rather see 100% rentability and I think that is probably about 10,000 times as important.

                              Comment

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