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Merging Issue

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    Merging Issue

    I tried calling in to have them merge two Vudu accounts. I talked to two different techs who assured me that my two accounts were submitted for the merge. I called in a third time and then was told they wouldn't do it because I merged twice before. Last merge was about 6-7 months ago. They told me they will only merge an account twice despite it not being stated anywhere online about there being a limit. I even asked if they would merge this last time now that I know their policy and was told they would not make an exception.

    I now have to login in to two different devices to search all my movies and now that DMA is linked to Vudu. I now have some Disney movies that won't be able to be linked.

    Is there any other options available to me?

    #2
    Re: Merging Issue

    Been there, done that. I have the same situation.

    I did a merge at UltraViolet. It doesn't help for Disney or other non-UltraViolet titles; but it's better than nothing and gets more titles into your main account.

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