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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Dear VUDU, Prices

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    #16
    Re: Dear VUDU, Prices

    Originally posted by Capt-Cupcake View Post
    I will NEVER use Redbox again. A few days before Christmas I looked in the 'for sale' menu of the Redbox to see what used Blu-Rays were available. I bought three to stick in my brother's christmas stocking for 5.00 a piece. Just today I got an e-mail from Redbox charging me 108.00 for the 'Rental - non return' of the three films. I spent 45 mins on the phone with Redbox customer service explaining that it was not a rental, I bought them in the 'for sale' sub menu. They fought me and fought me on it. I *FINALLY* got a supervisor on the line who agreed to refund $75.00 bringing the discs to 11.00 each. Still more than I intended to pay seeing as the kiosk listed them at 5.00 each. I'm done with them forever.
    I also have had bad recent experiences with them. For instance reserving movies beforehand and then the machine not working when I go to pick them up. I will be using Redbox less and less going forward.

    Comment

      #17
      Re: Dear VUDU, Prices

      Well, I don't think Vudu should come down to Redbox pricing, as with Redbox you still have to go out TO them in order to get those prices, and they have a very limited selection with almost no overhead.....

      But....

      While there are some deals to be had on Vudu, there are more times where Vudu pricing is insane.

      Example...
      the original 3 "The Librarian" movies.

      EACH of the 3 HDX movies are $13.99 on Vudu ($41.97 total)

      So I just bought the HD versions on Amazon Instant Video for 4.99, 4.99, and 12.99 ($22.97 total).

      I can handle hitting the "AMAZON" icon on my Roku instead of the "VUDU" icon that sits right next to it in My Channels in order to save almost 50% off. Plus, still easier than getting up and switching out physical dvds.

      That isn't an isolated incident either. Yeah, Amazon isn't UV (yet). Sorry, still am not paying twice the price.

      Again, Vudu does have some good deals....but not consistently enough yet

      Comment

        #18
        Re: Dear VUDU, Prices

        Originally posted by jeffpn View Post
        Netflix is huge, there's no doubt about that. But Vudu has something Netflix doesn't have. Vudu has newer titles, and higher quality. Only time will tell if there's enough VOD customers who appreciate that. Does Netflix allow movies to be downloaded to your device? I've never used Netflix, much to my daughter's dismay.
        "higher quality" Netflix has HD. HD vs HDX isn't that big of a deal to most people outside this forum..lol...

        Personally, I don't really see why Netflix would be competition for Vudu. Netflix isn't a go-to source for someone who wants to own the movie or for new movie rentals...so they aren't taking business away from them that way.

        For newer rentals, I would think the bigger competition is cable providers that have VOD. There are people like my parents who will just rent the new movies from their cable providers and then watch the other stuff that Netflix offers. They don't collect movies so they have no desire to buy them. I think there are a lot of people out there like that.

        As for older film rentals, keep in mind the clientele. If someone wants to OWN the movie, they aren't going to go to Netflix in the first place, but for renting them it's hard to beat the $8/month Netflix charges.

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          #19
          Re: Dear VUDU, Prices

          It's kind of funny to read this thread in Feb of 2015. It seems VUDU has lowered their prices, at least when it comes to buying movies. It's not uncommon at all now for a new release to be $14.99 for an HDX copy. I remember not that long ago you couldn't find a new release on VUDU for less than $19.99. Maybe they're listening!

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            #20
            Re: Dear VUDU, Prices

            Dear VUDU, offer gift cards in stores.

            Comment

              #21
              Re: Dear VUDU, Prices

              Originally posted by scottgibbs View Post
              It's kind of funny to read this thread in Feb of 2015. It seems VUDU has lowered their prices, at least when it comes to buying movies. It's not uncommon at all now for a new release to be $14.99 for an HDX copy. I remember not that long ago you couldn't find a new release on VUDU for less than $19.99. Maybe they're listening!
              I don't believe Vudu is listening at all to threads like these. What are we here, 4 people? My point is that the active forum users are an extremely small percentage of their customers. Vudu and the studios are "listening" much more to sales charts and goals. When customers don't buy, prices go down. Customers speak louder with their wallets than they do in forums.

              Comment

                #22
                Re: Dear VUDU, Prices

                This digital world would be a better place if the prices of the Disney and Touchstone titles were lowered to $14.99

                Comment

                  #23
                  Re: Dear VUDU, Prices

                  Originally posted by Scrapluv View Post
                  This digital world would be a better place if the prices of the Disney and Touchstone titles were lowered to $14.99
                  And Paramount too. Lately they've been pricing old catalog titles at $17.99.

                  Comment

                    #24
                    Re: Dear VUDU, Prices

                    Originally posted by Scrapluv View Post
                    This digital world would be a better place if the prices of the Disney and Touchstone titles were lowered to $14.99
                    Originally posted by tbdave View Post
                    And Paramount too. Lately they've been pricing old catalog titles at $17.99.
                    At least their prices are going down...slowly but surely...until the next (4K) revolution hits and they start charging higher prices for it and then stop offering the lower quality versions so you have to buy new and start the cycle all over again...

                    Comment

                      #25
                      Re: Dear VUDU, Prices

                      Originally posted by Scrapluv View Post
                      This digital world would be a better place if the prices of the Disney and Touchstone titles were lowered to $14.99
                      I hear ya, but I get the feeling that VUDU has very little negotiating power with Disney. The House of Mouse sets the prices, and that's that. In a way, that's good.

                      In retail, pricing is low-hanging fruit. At a certain point, being the lowest price is no longer enough to keep/acquire customers. The focus then shifts to more expensive initiatives. Wal-Mart itself went through this about 5 years ago with it's massive rebranding initiative.

                      With VUDU, they have put a lot of time, and undoubtedly money, into improving the overall VUDU experience. They've hit some bumps with the new UI on devices (I still prefer the old one), but they've had several other wins with D2D, streamlining the UV setup process, simplifying the redemption process, joining DMA, and the Instawatch program. It remains to be seen how successful the Spark will be, but let's remember that it wasn't terribly long ago that VUDU had their own boxes.

                      The next thing I'd like to see VUDU do, is offer interoperable downloads. I don't care if it's the CFF or proprietary. I just want to get away from downloads being locked to a single device. For Disney's part, they need to make the Touchstone/Hollywood/etc. movies portable into DMA.

                      Comment

                        #26
                        Re: Dear VUDU, Prices

                        Originally posted by BlakkMajik3000 View Post
                        The next thing I'd like to see VUDU do, is offer interoperable downloads. I don't care if it's the CFF or proprietary. I just want to get away from downloads being locked to a single device. For Disney's part, they need to make the Touchstone/Hollywood/etc. movies portable into DMA.
                        I agree CFF would be wonderful. I hate downloading the same movie over and over. I'd feel much more comfortable having the files in hand that I can use when and where I wish. I "own" them, it was promised to us, and I should be able to get these now. Obviously I could get the files elsewhere, but it's a lot of work, and they keep trying to make me feel like a criminal. I'd rather the studios do this for me.

                        I wonder if Disney saw a windfall from Vudu joining DMA. I know personally I added a bunch of Disney titles to my Vudu account since they gave me the option. If they did see a positive result, they may be more likely to add other titles.

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