Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Missing Movies In My Main Account

Collapse
X
Collapse
 
  • Page of 3
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 template Next
    #1

    Missing Movies In My Main Account

    Today, I am missing around 600 movies from my Vudu account. I should have around 2700 and it's at 2114. Is anyone else experiencing this?

    Thanks!
    Tags: None
    #2
    Everyones UV just got disconnected. All you have to do is relink your UV account.

    Comment

      #3
      Yes. It seems like the movies that my mother or brother have purchased are not showing up on my list. My mothers is the same. It's like our accounts are not longer linked.

      Comment

        #4
        Originally posted by Bizzy View Post
        Everyones UV just got disconnected. All you have to do is relink your UV account.
        Thanks! That fixed it. Do we know why everyone's account got disconnected?

        Comment

          #5
          This is a major issue. We shouldn't have to reconnect this manually. VUDU/Walmart needs to fix this ASAP. Who knows what sort of issues this will cause.

          Comment

            #6
            How do we re-link our UV account to fix this issue? Thanks!

            Comment

              #7
              I cannot relink? It states unexpected error and stops, will not continue to relink???

              Comment

                #8
                This is a serious problem. Does that mean when UV eventually goes away (and it will) we will lose all of our movies? More than 400 of my movies disappeared.

                Comment

                  #9
                  Was missing 110 movies this morning. Re-linked my UV account and now I'm missing 4 more. What gives???

                  Comment

                    #10
                    Why is calling customer care that big of a deal? They fixed mine for me?

                    Comment

                      #11
                      Originally posted by flyfree432 View Post
                      This is a serious problem. Does that mean when UV eventually goes away (and it will) we will lose all of our movies? More than 400 of my movies disappeared.
                      My sincerest hope is that if UV were to officially shut down, there might be a one-time process where Vudu could import a UV library wholesale so it would remain at least usable there and through MoviesAnywhere, but UV was intended to never shut down, and to grant permanent rights, so it's definitely a weakness of the system. The other problem would be if Vudu itself ever shut down, as most of the other MA partners don't support UV at all.

                      Thankfully at least for MA, if you bought a movie through an MA provider, you're probably pretty safe, as Google, Amazon, Microsoft, and Apple are unlikely to all cease to exist.

                      Comment

                        #12
                        Originally posted by ocdtrekkie View Post

                        My sincerest hope is that if UV were to officially shut down, there might be a one-time process where Vudu could import a UV library wholesale so it would remain at least usable there and through MoviesAnywhere, but UV was intended to never shut down, and to grant permanent rights, so it's definitely a weakness of the system. The other problem would be if Vudu itself ever shut down, as most of the other MA partners don't support UV at all.

                        Thankfully at least for MA, if you bought a movie through an MA provider, you're probably pretty safe, as Google, Amazon, Microsoft, and Apple are unlikely to all cease to exist.
                        I would really like Vudu to just preemptively do this now... make all my UV content on Vudu permanently. This will solve any issues that might/will occur in the future and save us all a whole lot of stress.

                        Comment

                          #13
                          Originally posted by Tom Erik Smith View Post
                          I would really like Vudu to just preemptively do this now... make all my UV content on Vudu permanently. This will solve any issues that might/will occur in the future and save us all a whole lot of stress.
                          The issue is that all of these companies have complicated legal agreements around UV and MA rights. Vudu likely can't "just" decide to do this without accepting the cost of "giving" us all of those movies and TV shows "for free". (Bear in mind, Vudu has to pay the studio when it gives you a title.) It's *perhaps* possible if UV decides to officially fold, it could "sell" it's rightsholding of the UV rights to Vudu, which could then merge them in somehow, but whatever happens with it is likely to be complicated.

                          Allowing UV titles to "flow through" MA is an example of the sort of stopgaps they're doing to keep people's libraries intact through this transition, but who knows what they'll end up doing in the end. I'm sure MA, UV, and Vudu all know that if people lose large segments of their library, it's likely to significantly impact trust (and therefore spending) on these platforms.

                          Comment

                            #14
                            Yup relinking my UV account killed most of my MA movies in Movies Anywhere. While the unlinking of UV might be a uvvu issue the now missing movies in Movies Anywhere needs to be fixed by Vudu.

                            Comment

                              #15
                              Does anyone know how this effects those that were grandfathered in on the UV sharing? Does the main account holder just need to relink? I would hate to have it ruined for those that share.

                              Comment

                              Previous 1 2 3 template Next
                              Working...
                              X