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The Collector

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    The Collector

    I heard the vudu code for The Collector only redeems in SD even tho the code comes from a Bluray copy. Do you know when is that going to get fixed? If VUDU is only licensed to SD then I'll just redeem it now but if it's a glitch then I rather wait until is fixed.

    #2
    Re: The Collector (2009)

    Originally posted by Jeshu View Post
    I heard the vudu code for The Collector only redeems in SD even tho the code comes from a Bluray copy. Do you know when is that going to get fixed? If VUDU is only licensed to SD then I'll just redeem it now but if it's a glitch then I rather wait until is fixed.
    When issues like this have happened to me in the past, I just created a new ticket with pictures of the blu-ray copy and sent it into Vudu and they upgraded to HDX. Of course that's only if the HDX version is available with Vudu.

    666 HDX
    2 HD
    2 SD

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      #3
      Re: The Collector

      Any confirmation from Support? Is this movie getting upgraded to HDX? It is not that old.

      http://www.vudu.com/movies/#!content.../The-Collector

      Comment


        #4
        Re: The Collector

        Did you submit a ticket?

        Comment


          #5
          Re: The Collector

          Originally posted by sirmikael View Post
          Did you submit a ticket?
          I've called support and the representative was clueless about it. He wasn't even aware that this redemption existed and kept saying the movie wasn't available in their catalog

          Comment


            #6
            Re: The Collector

            Case: 150626-000574

            Comment


              #7
              Re: The Collector

              Sometimes we simply cannot get HDX for whatever reason for particular titles. Looks like this title is only available in SD.

              Comment


                #8
                Re: The Collector

                Hey, I recently found out that The Collector (2009) now redeems HDX instead of SD. Is there a way to get my redeemed SD copy (from blu) upgraded to HDX since the only code I know about comes from BD in the $7.88 bin at Walmart?

                Comment


                  #9
                  Re: The Collector

                  Originally posted by thewallb54 View Post
                  Hey, I recently found out that The Collector (2009) now redeems HDX instead of SD. Is there a way to get my redeemed SD copy (from blu) upgraded to HDX since the only code I know about comes from BD in the $7.88 bin at Walmart?
                  Is this true? Did Vudu get the HDX version?

                  I redeemed the code on 7/24 and got the SD version. It would be awesome if they'd upgrade it to the HDX version.

                  Comment


                    #10
                    Re: The Collector

                    Originally posted by tbdave View Post
                    Is this true? Did Vudu get the HDX version?

                    I redeemed the code on 7/24 and got the SD version. It would be awesome if they'd upgrade it to the HDX version.
                    Just redeemed and you get the hdx now.

                    Comment


                      #11
                      Re: The Collector

                      I was able to get an extra code, and I can confirm that it now redeems in HDX.

                      Comment


                        #12
                        Re: The Collector

                        Just opened a ticket if a mod can help out. #150805-000296

                        Thanks in advance

                        Comment


                          #13
                          Re: The Collector

                          Originally posted by Jeshu View Post
                          Case: 150626-000574
                          Felipe can you guys upgrade my copy? Thank you

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